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Author Topic: Avatar function (Personalized Picture) missing  (Read 1702 times)

Offline Burtie

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Avatar function (Personalized Picture) missing
« on: December 30, 2009, 08:59:37 AM »
Hi,

I'm using 1.1.11 and seem to have lost the option to use Avatars for all members including Admin. I'm not sure when this happened....any ideas please?

Thanks

Offline K@

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Re: Avatar function (Personalized Picture) missing
« Reply #1 on: December 30, 2009, 10:46:44 AM »
What do you mean by "Lost the option"?


Is the directory write-protected?

Offline Burtie

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Re: Avatar function (Personalized Picture) missing
« Reply #2 on: January 01, 2010, 08:47:58 AM »
Hi kat,

I mean the personalized Picture ( Avatar ) no longer appears in profiles. I'm not sure what happend as we have users with Avatars, even myself as Admin don't have the option to select or alter my Avatar any more.

Would be grateful for your assistance.

Offline Arantor

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Re: Avatar function (Personalized Picture) missing
« Reply #3 on: January 01, 2010, 08:56:05 AM »
When did this change? What changed in your forum the same time this changed?

Offline Burtie

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Re: Avatar function (Personalized Picture) missing
« Reply #4 on: January 01, 2010, 09:17:08 AM »
Arantor,

As odd as it may sound, I don't know when the problem started. My forum has been active for years and I've never had any major problems before. A member recently said they could not change their Avatar, so it was then when I started looking at the problem.

Most recently I've changed from 1.1.10 to 1.1.11
I don't have many mods but the most recent have been "Aeva Auto embed Video" and I also added a couple of smiley sets recently.

When I navigate to Avatar settings, I have all permissions checked for each member group.

Cheers

Offline Arantor

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Re: Avatar function (Personalized Picture) missing
« Reply #5 on: January 01, 2010, 04:40:27 PM »
I take it that includes being able to select from a gallery of avatars?

Offline Burtie

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Re: Avatar function (Personalized Picture) missing
« Reply #6 on: January 02, 2010, 11:12:26 AM »
Arantor,

Yes, the whole thing is missing. The top line of profile information is "Personal text"

Do you have an idea where my problem could be?

Offline Arantor

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Re: Avatar function (Personalized Picture) missing
« Reply #7 on: January 02, 2010, 12:42:26 PM »
Any mods installed?

Offline Burtie

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Re: Avatar function (Personalized Picture) missing
« Reply #8 on: January 03, 2010, 06:05:38 AM »
Arantor,

I don't have many mods, those which I installed last year ie yellow Christmas smiley set and AEVA video mod - I have now uninstalled and the problem still exists. FYI other mods I have are Anti Bot Reg Puzzles, Yarex smiley set and  Ad Management.

I am using the Dilber Theme...

Offline Burtie

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Re: Avatar function (Personalized Picture) missing
« Reply #9 on: January 04, 2010, 06:40:46 AM »
Hi,

Given this:

Code: [Select]
// This is the avatar selection table that is only displayed if avatars are enabled!
if (!empty($modSettings['avatar_allow_server_stored']) || !empty($modSettings['avatar_allow_external_url']) || !empty($modSettings['avatar_allow_upload']))
{

Where do I look to find out if I have avatars enabled?

Thanks

Offline K@

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Re: Avatar function (Personalized Picture) missing
« Reply #10 on: January 04, 2010, 06:49:50 AM »
Admin>Permissions?


Click "Modify", beside a membergroup and look bottom-right of the General Permissions section.

Offline Burtie

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Re: Avatar function (Personalized Picture) missing
« Reply #11 on: January 04, 2010, 07:21:45 AM »
Kat,

Thanks for the reply.

I have looked there and all three options for Avatars are checked.

Should mine as Admin work anyway, as I would have all permissions set by default?

FYI....many of our members have avatars, including myself, so its worked fine in the past. Its just recently that the function has disappeared.

Offline K@

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Re: Avatar function (Personalized Picture) missing
« Reply #12 on: January 04, 2010, 08:18:51 AM »
Just a quick double-check, here...


The avatars directory, along with everything inside it...
Everything IS write-enabled, yes?

Offline Burtie

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Re: Avatar function (Personalized Picture) missing
« Reply #13 on: January 04, 2010, 04:47:24 PM »
Hi Kat,

Thanks for your help...

Just to confirm. Attachments = 777, avatars = 777, actors = 755 and musicians = 755

Offline K@

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Re: Avatar function (Personalized Picture) missing
« Reply #14 on: January 04, 2010, 04:53:27 PM »
Hmmm. Only other thing that I can think of is the path to your avatars directory.


Admin>Attachments and Avatars>Avatar settings.


The path'll be something like /home/yoursite/public_html/avatars and the url'll be pretty obvious...

Offline Burtie

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Re: Avatar function (Personalized Picture) missing
« Reply #15 on: January 04, 2010, 05:55:38 PM »
Hi,

Avatars directory is; /var/www/html/forum/avatars

Avatars URL; mysite/forum/avatars

Is there anything I can check in my database to ensure the permissions have been set correctly there? Or doesn't it work like that?

Offline K@

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Re: Avatar function (Personalized Picture) missing
« Reply #16 on: January 05, 2010, 06:34:16 AM »
Shot in the dark, here.


Are the avatars all fine'n'dandy, if you use the SMF default theme?