General Community > Site Comments, Issues and Concerns

Make first posts in support boards a form?

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K@:
Forum version.
Mods.
Themes. (Perhaps)
URL to forum.

That ought to do it.

emanuele:

--- Quote from: Douglas on March 26, 2012, 02:05:25 PM ---Maybe what we could do is create a form that's sort of integrated on the Admin side (yet can still operate independently) that would essentially precompile detailed statistics where all they have to do is copy from their site and paste over here.
--- End quote ---
That's what I had in mind. But in the form of a mod... :P


--- Quote from: Douglas on March 26, 2012, 02:05:25 PM ---This would need to be set up in such a way that it could operate regardless of a forum's operability, except for active connection errors.

--- End quote ---
Then it would be a separated file like repair_settings.

AngelinaBelle:
The user can already get SMF version at the admin panel.
But improving that to give a simple little "for support" box seems like a very good idea.
And making it easy to find on the admin panel -- ideal.  It will help users and support helpers.

Douglas:
Angelina, an Admin Panel driven info resource would kind of be a moot point if their forum is down.  emanuele nailed down exactly what I was trying to... a separate script, much like repair_settings.php that relies on Settings.php ONLY for DB user/pass/name and path statements. The rest of this is handled via direct query to the DB itself.

AngelinaBelle:
Yes -- I get it now.

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