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Session verification failed. Please try logging out and back in again, and then

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waltonnz:
My husband was logged into the Seniorsandfriends.org site under his login name on his computer. I logged into the same site with my own login name on my computer at the same time, not realising he was already logged in. Now I can't log out and get the message "Session verification failed. Please try logging out and back in again, and then try again." I've even tried a roll back on my computer without success. Then I went to his computer, logged him out and logged myself in. Now I can't log myself out on his computer either. I've read a good deal on the forum about this error message, but I don't understand any of it. Can anyone help me please?

Colin:
Hello & Welcome to SMF,
You will need to reset your temporary browsing data. Don't know how? https://wiki.albany.edu/display/public/askit/How+to+clear+browser+temporary+Internet+files+or+cache;jsessionid=A35725F00AA6C0D8654681C00E574741

Regards,
-C

waltonnz:
Thank you for your welcome and for your response. I already emptied my cache, deleted history and cookies. It made no difference. I eventually managed to log off on both computers simply by rapidly clicking the Logoff button many times. Now, my husband can log in with his own login details on both computers. However, although I can log in, I again have great difficulty logging out again and I can't use the system properly. So we can both access the site, but only through my husband's login and not mine.

Elmacik:
Try changing cookie name in admin panel and empty cookies from your browser again. Then try logging in-out.

Note that when you change the cookie name, all of your members will see this error message once; and soon after they clear cookies, they will be able to use the forum again normally.

waltonnz:
Thanks for trying to help, but it's not my forum, I'm just one of the members. I've no idea where the admin panel is or how to change the cookie name. I've finding it extememly difficult to post these message due to the verification letters which are so difficult to distinguish.

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