Archived Boards and Threads... > SMF Feedback and Discussion

We are always looking for Support Specialists!

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Ol' Wombat:
Perhaps a bit more specific? - so how many good answers (postings) are required (per day or month) to be eligible for that badge?

Not that I am personally interested but give people an idea how much effort they have to put in.

kevinhannan:
I support SMF's values to the point that I was/am happy to pay the $50 charter membership fee even though I knew SMF was going to release v2 imminently (as it was less than 1 month after my sign-up).

I recognise the value of the free help I get - and I openly acknowledge my successes are built upon the shoulders of that help.

That is why I am considering giving SMF a donation for every x paying members I get to my forum. At the moment, as I have my own costs 'x' is going to be about the 50th paying member and every 100 thereafter -up to a certain point as yet undetermined.

I'm happy for SMF to determine how they use any 'extra' cash as they know their business better than me. However, I would like to see additional premium tags being given to people who give reasonable donations after the original $50. (Like Bronze/Silver/Gold/Platinum charter member.) I would also like to see that those people who help in a very real sense are offered free hosting (or something, maybe purchase of a top-level domain) that they would appreciate. That way costs are manageable and predictable while having real value.

My other thought was that I would very much like to help, even within my limited abilities. It would make sense to farm out the simpler queries to people like me,leaving the more experienced guys to work on more challenging queries. This way I get to develop faster and everybody gets queries that are more relevant to them. However, I understand that administering this might be more than answering the query itself.

Many thanks, Guys, you know who you are, and so do the rest of us - your work is very much appreciated and wanted.

Regards
Kevin Hannan

perplexed:
* quiteperplexed watches the stampede as people fall over each other to help   :D

GliG:
I'm new Community Support Helper :)

I'll want on hiatus :)

青山 素子:

--- Quote from: Ol' Wombat on April 03, 2008, 02:07:56 AM ---Perhaps a bit more specific? - so how many good answers (postings) are required (per day or month) to be eligible for that badge?

--- End quote ---

AFAIK, there is no bottom number for eligibility. The simple requirements are good, consistent, help. If we had a post requirement, it would encourage people to post mediocre one-line things to try and get in the running.



--- Quote from: kevinhannan on April 03, 2008, 10:56:12 AM ---However, I would like to see additional premium tags being given to people who give reasonable donations after the original $50. (Like Bronze/Silver/Gold/Platinum charter member.)

--- End quote ---

We are looking into ways to recognize larger donors and our sponsors. Keep tuned for that.

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