SMF Support > SMF 2.0.x Support

Internal Server Error on Install

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CyberShadow:

I have the latest version of SMF installed on an upgraded web hosting package. I am finding that some things are working fine, but it feels like there is an issue with permissions somewhere. For example, I have been able to install the ADK Blog package fine, but when I attempt to install the ADK Gallery package, I get an Internal Server Error.

This error is one that has come up several times in various places. If I could find a pattern, it is that files that I upload via FTP work, but files uploaded via the boards don't..... until I got ADK Blogs working!

redone:
Check your server error logs for the actual message. Contacting your host is another step in the right direction. Could well be a hosting issue.

CyberShadow:
Hi. Thanks for your response. The error logs show a lot of:


--- Quote ---Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
--- End quote ---

Is that related? Even if not, it looks like something I should deal with.... somehow.

The site is on VPS, which means that the host doesn't want to get involved and really makes me the web host.... meaning, yes, it is most likely a problem with a bad host!  :o ;)

EDIT - Another symptom.... It seems like I am the only person who can post attachments to my board! Everyone else gets an error...


--- Quote ---Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, xxxxx@xxxxx.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
--- End quote ---

This confuses me.

EDIT2 - Update, apparently other members can attach PDF files but not images.... are they stored in a different place? Weirderer and weirderer.

redone:
If you have a VPS and are not sure how to resolve the issues, then a shared host or someone to manage your box would be better. Again, before you can even troubleshoot you need the server error logs either way.

Those messages you are posting are just general SMF generated error messages. The logs will tell more. This one might have to be moved to the server config board as I doubt SMF is the culprit of your problems here.

Colin:
+1 -- file permissions also may be the culprit here.

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