Topic: Session/cookie problem?

[neila]

I have a test install of the current version of SMF 2 public beta.
The v2 forum consists of a phpbb forum I converted in a v1 install, which was then upgraded to the public beta.

Things seem to be working well, but one member writes about this problem she is having:

Total time logged in: 10 minutes.

The following error or errors occurred while posting this message:
Your session timed out while posting. Please try to re-submit your message.

Also tried changing profile to classic smileys and got this message:

An Error Has Occurred!
Session verification failed. Please try logging out and back in again, and then try again.

So then I click on logout, and all that happens is I get the same error message again

I suggested she delete cookies, which she did, but the problem remains.

Does anyone have any suggestions as to what the problem might be?

Thanks

Neil A.

[Fiery]

Have hear clear all her cookies again and clear her cache.

Is she the only one having problems?

[neila]

Thanks Fiery,

She's the only one reporting problems (but this is only a demo site, not in full use yet).

She reckons she cleared her cookies and it made no diff. Dunno if if she cleared the cache...
Will check.

Thanks.

[Fiery]

Also,

If you really want to you could change cookie names.

Let us know when she gets back to you.

[neila]

Thanks for the help guys... problem resolved.

I questioned the user more carefully and asked what browser she was using and she replied:
"BT Yahoo browser" (she's in England).

I suggested trying with plain old IE, and all worked fine. I suggested she d/l Firefox and can whatever "BT Yahoo" have done to her system. ;-)

Cheers