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PMs for Support

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butchs:
I get the feeling that some users expect the world for free software...   O:)

ARG:
I get so may PM's here regarding support that I no longer respond to any unsolicited PM's unless they are from SMF staff, well known respected members or someone looking to pay for services.

Btw, nice rant Arantor.  ;)

Runic:
well said Pete :)

cicka:
{Where is that Like button when you need it :D}

Arantor raises 3 valid points and I totally agree with all of them as well.  I relate to some of the things that were brought up in this thread. I remember when I first registered here and I was browsing the forums answering many support questions trying to give back to Smf by helping around here as best as I could, but soon I got a lot of unwanted private messages from those users that were having issues with their forums.

It became so bad that I did not dare to post anymore for fear of being spammed in private. It annoyed me very much because those users were being very selfish in wanting others to drop everything that they were doing only to help them. And in a lot of cases they did not even bother to say a simple Thank You but were getting more and more demanding as if that help was owed to them or something.

Another thing that I have noticed is that a lot of support topics are about the most simplest of things that should not be asked at all. Because their answers can be found very easily with a little search and efforts but it looks like no one bothers to search but want others to do their work for them. And that is not right, especially here where everyone providing support is a volunteer be in the staff or in the community.

K@:
* K@ REALLY like this lady. :)
Well said, Cicka!

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