(...)please add to top post: SMF IRC is not for support! 
Awww

Really, will it not be acted nicely upon if I show up on this channel with a support request? Would be really nice if you could have a seperate channel for that then, maybe even with a ticketsystem so that you guys can ignore us at-will on busy days

Still, an exclusive charter member chat wouldn't be a bad idea...
Oh and guys, I searched the topic, but didn't find any hits on this, weird: PJIRC is the past,
Mibbit is the future! A really nice,
stable IRC-client, web-accessable thanks to great JavaScript. You can even request code for placing a mibbit application right on your website.