SMF Support > Server Performance and Configuration

High server resource loads

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Tonyvic:
Only three spiders crawl my domain, usually only one at a time. As for Bots, I don't know how to check as my cPanel error log is very often empty although it states:
--- Quote ---Last 300 Error Log messages in reverse order:
--- End quote ---
I asked the host about this and their answer is
--- Quote ---The error logs have some limitations on shared server as it is a shared hosting environment.
If you upgrade to VPS or dedicated server we will customize the settings to fulfill your requirements.
--- End quote ---

The host is EUKhost and I'm on 'cPanel webhosting gold'.

K@:
Only thing that makes me go  ??? is the portal.

Does that include a shoutbox?

If so, is it set to "Real time"?

Even that's unlikely, though, if it only spikes at certain times.

Your host seem like a bunch of cowboys, if all they do is try to get you to throw more money at them.

Tonyvic:

--- Quote ---Does that include a shoutbox?
--- End quote ---
Yes, I am using the shoutbox that comes with the portal.


--- Quote ---If so, is it set to "Real time"?
--- End quote ---
I have 'Shoutbox refresh time in seconds' disabled, so I assume that's 'Real time' :-\

The spikes are quite variable in time and amount in a 24 hour period. See attached from yesterday & three days before.

I changed hosts in May as the previous one I used disabled the site a couple of times and told me to dump the Ajax chatroom, as the CPU usage was too much. I changed to the current host after explaining that, and was told they wouldn't disable the site for that reason which they haven't. Because of all the 500 errors due to the chat, I have removed it again. :o

ziycon:
Are you still getting the spikes with the ajax chat disabled?

Tonyvic:
Chat has been disabled for a few weeks but that mainly affected CPU, not memory which seems to be the main problem.

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