SMF Support > Server Performance and Configuration

MySQL server has gone away

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Jakob von Feldern:
*Facepalm* GoDaddy is ridiculous. Don't they have a support ticket system though? If you don't like speaking to them over the phone, you could send them a ticket. :)

ChalkCat:
Thanks.  They do have email support but the wait time can be several hours and I've never had a useful answer from them yet when I've used it, so the phone seems the better option.  I'm actually with a GoDaddy subsidiary called Domains Priced Right.  I was happy enough with my Wordpress hosting so when I bought my forum domain from them and they wanted to upgrade me to the Deluxe hosting plan, I went along with it, until 2015!!!  But of course performance issues are far more evident with a forum than a blog, and what stresses me out is - if it's running like an arthritic old lady now with only four members, what the hell will it be like if we actually become popular!!!

Anyway, I've called them and the guy said it's running slow because the shared server is doing a lot of work at the moment, but that it's already been "flagged up" and they're working on it.  Then he told me I'd be better with a virtual dedicated server, blah blah blah, which of course, costs more money than the huge amount I've already paid them.  Though he did say that if I upgrade to a dedicated server then they would refund me the time I have left on this hosting plan, which I suppose is more than they would do if I told them to shove it where the sun don't shine and found myself a proper hosting company instead.  Grrrrr....

Sorry, I'm a bit wound up, can you tell?  ::)

ashish101:
I would suggest to move to better hosting asap. There are a few good ones in Paid Hosting board. I can endorse CoreISP (dedicatedbox.us), been with them for long time, very reliable and good service.

Good luck.

Colin:

--- Quote from: Sabrinova on April 11, 2012, 02:52:13 PM ---Thanks.  They do have email support but the wait time can be several hours and I've never had a useful answer from them yet when I've used it, so the phone seems the better option.  I'm actually with a GoDaddy subsidiary called Domains Priced Right.  I was happy enough with my Wordpress hosting so when I bought my forum domain from them and they wanted to upgrade me to the Deluxe hosting plan, I went along with it, until 2015!!!  But of course performance issues are far more evident with a forum than a blog, and what stresses me out is - if it's running like an arthritic old lady now with only four members, what the hell will it be like if we actually become popular!!!

Anyway, I've called them and the guy said it's running slow because the shared server is doing a lot of work at the moment, but that it's already been "flagged up" and they're working on it.  Then he told me I'd be better with a virtual dedicated server, blah blah blah, which of course, costs more money than the huge amount I've already paid them.  Though he did say that if I upgrade to a dedicated server then they would refund me the time I have left on this hosting plan, which I suppose is more than they would do if I told them to shove it where the sun don't shine and found myself a proper hosting company instead.  Grrrrr....

Sorry, I'm a bit wound up, can you tell?  ::)

--- End quote ---

Yikes, sounds likes time to switch hosts.

K@:

--- Quote from: Sabrinova on April 11, 2012, 02:52:13 PM ---GoDaddy
--- End quote ---

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