General Community > Site Comments, Issues and Concerns

Verification step is a serious usability problem

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When entering the verification in order to post to a topic (happens only for new members),
the verification/anti-spam code is so hard, that it nearly can't be passed!

I tried a few times and it was simply to hard to solve the letter combination.
The sound doesn't work either.

So in my opinion - this is a serious problem. You want to reply to a post without
solving any hard puzzle that is impossible to solve.

Why do you think? Problem or not?

It is indeed a bad user experience. I was attempting to register a username earlier (one I knew would fail) and spent 10 minutes determining what the heck the letters were supposed to be. What used to pester spammers is now pestering real people (like you and me). Not sure what the alternative solution is though. Verification questions aren't likely the best idea considering the language element. Once you get past 10 posts, you won't experience it any more, but I can see users getting too frustrated to get past 10. What would Brian Boitano do? :)

青山 素子:
Yeah, it's painful here, but given all the different languages written here by members, many of whom don't know a bit of English, using something more clever like verification questions would be a big problem. Of course, for a more focused forum, the owner will likely only have to deal with one language.

Frankly, I'm not sure what a good solution would be for this site.

actually, I turned off CAPTCHA completely on my sites.
I use Stop Spammer and Bad Behavior + HTTP:BL
Maybe we should consider adding those here for possible inclusion in future versions (despite our usual problems with including 3rd party stuff)

mind you, I actually also use questions....   but the two mods above seriously cut down on the spam count that even get to the registration.


--- Quote from: 青山 素子 on April 25, 2012, 02:04:13 AM ---Frankly, I'm not sure what a good solution would be for this site.

--- End quote ---
Kitten Captcha!


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