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SELECT command denied

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thumbtak:

--- Code: ---Sorry, the database connection information used
in the specified installation of SMF cannot access the
installation of phpBB3. This may either mean that the
installation doesn't exist, or that the Database account
used does not have permissions to access it.

The error that was received from the Database was:
SELECT command denied to user
'a3456r_smf'@'11.2.2.11' for table 'phpbb_users'
--- End code ---

What do I do to fix this issue?

K@:
Hi, Thumbtak and welcome!

It might be worth asking your host about this.

Illori:
or reading http://www.simplemachines.org/community/index.php?topic=146192.0

you are trying to convert between 2 databases and your database user does not have permissions in both databases

thumbtak:
I contacted support. The system says a responce will come in about 24 hours.

The hosting uses cpanel, and phpmyadmin. Maybe someone here can help me quicker.

Illori:
if you read the link i provided it explains the issue, all you need to do is give access to the username to both databases

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