We've been using a bug tracker since late August 2006. Since that time I've been wanting to open it up for the public to view but it has been one of those things that kept getting pushed to the side. Well I'm pleased to tell you that the work is done and the doors have been flung open.
Bug Tracker LinkThis tracker is
view-only for the public. Only our beta testers, team members, and a couple of special security reporters can post to the tracker. This is so that the devs and the others who are working on resolving the issue don't have to take the time figuring out which bugs are legitimate and which ones aren't.
If you find a bug then please post about it in the
Bug Reports board. Once it has been verified then someone will post it to the tracker and post a link to the bug report in your topic. Now since we believe in being as
lazy efficient as possible I setup a wiki style link for them. You can type
[[bug:##]] and it will link to that bug (ie:
[[bug:1]] gives
Bug #1: Buddy list field is tinytext)
Now the bug tracker actually isn't just for bugs. We also use it for features also. Once a feature has been agreed upon it'll be added to the tracker so that we don't forget about it.
Currently we have all public members sharing an anonymous account. As such there is no way to setup notification on a topic.
Members will have access to the projects that they can download. So before the 2.0 public beta release charter members would have had access to 2.0 while the public would not. Now that 2.0 is public everyone has access to the 2.0 bug tracker project.