members are ip banned

[hadesflames]

ok i am having a problem, one of my global mods are unable to access the forum unless using a proxy, and in about an hour or so the proxy becomes unusable to reach my site so he must find a different proxy, seems to be an ip ban, but my ban list is empty =/

i have visual warning mod installed but i doubt it has anything to do with it, however i thought it might help you guys if you know that because it has access to bans ect...

any ideas?

[greyknight17]

Has he tried accessing your site in different computers/locations?

[hadesflames]

thanks for the speedy reply!! =]

i don't know ill ask him and get back with ya ^^

edit:

ok yes it works in other places it's just his pc.

forgot to mention, i'm using 1.1.5

[hadesflames]

sorry to double post but if i didn't i would never get my answer =/

once again sorry

[NickC]

Could be a DNS replication problem.

[hadesflames]

doubt it cuzz it's only happening to one specific member....

[NickC]

But if that member is using a DNS server that no other member is using and your domain isn't on it, then that would explain it. When my forum was with a previous hosting provider, I couldn't access it from my work internet connection. No other member had the problem, because nobody else was using that DNS server.

[hadesflames]

solved....turns out it was adware on his system XD