Topic: 500 Internal Server Error (Read 1432 times)

FBP · « **Reply #20 on:** November 01, 2009, 09:20:49 PM »

Just want my forums up so I can finally get my site going

Motoko-chan · « **Reply #21 on:** November 01, 2009, 10:33:10 PM »

If you are still around, I have about an hour tonight that I can use. PM me some info and I'll see what I can dig up. GoDaddy is probably one of the worst hosts for dynamic websites I've seen yet.

FBP · « **Reply #22 on:** November 02, 2009, 09:30:47 AM »

Uhh, you have some time tonight?

Motoko-chan · « **Reply #23 on:** November 02, 2009, 10:17:04 AM »

Well, it's 0700 here now and I'm getting ready for work. I'll see if I can fit it in during the day, but I can't promise I'll get to it.

Astro1 · « **Reply #24 on:** November 02, 2009, 12:34:50 PM »

How did you install SMF? Manually or from the godaddy application choices?

I installed from the godaddy application choices. It created the database etc.

I then, upgraded via the 2.0 full download upgrade package and uploaded that via FileZilla to the root (or wherever you have your forum installed)

I ran the upgrade.php upgrading me from 1.X to 2.0 RC1.2

If nothing else works, try the above, I see no reason why it shouldn't work. It works for me. I do get an odd 500 every now and then, but nothing that doesn't go away.

Hope this helps. If you backup your database, you've got nothing to loose but time.

FBP · « **Reply #25 on:** November 02, 2009, 01:16:28 PM »

I tried to upgrade from the one godaddy offered but I couldnt seem to figure it out :S so I did a fresh install of 2.0..I think. I dont even know.

FBP · « **Reply #26 on:** November 02, 2009, 10:08:45 PM »

Motoko Chan I PM'd you the nessesary information.

FBP · « **Reply #27 on:** November 03, 2009, 09:05:12 AM »

Tyrsson™ · « **Reply #28 on:** November 03, 2009, 09:29:41 AM »

Uhm, have you had your host set the permissions on any of these files? I see you are using IIS 7.0 for a server. I suggest getting away from windows hosting.

FBP · « **Reply #29 on:** November 03, 2009, 01:17:35 PM »

My host makes me set permissions..I think. I'll look into it. And how to I change to lunix? I thought I had to use whatever type of computer I was running. I'm really not too bright.

Tristan Perry · « **Reply #30 on:** November 03, 2009, 01:27:47 PM »

Quote from: FBP on November 03, 2009, 01:17:35 PM

My host makes me set permissions..I think. I'll look into it. And how to I change to lunix?

You'd need to move to a new host, one that has Linux not Windows.

Quote from: FBP on November 03, 2009, 01:17:35 PM

I thought I had to use whatever type of computer I was running.

Nope. Remember that your website is stored on a server somewhere else, not your computer, so the operating system (i.e. type of computer) in this case wouldn't matter.

Quote from: FBP on November 03, 2009, 01:17:35 PM

I'm really not too bright.

I'm sure you are; computers and all can be confusing at all, that's all

FBP · « **Reply #31 on:** November 03, 2009, 03:32:02 PM »

so would it be my index.php file? I looked at it and I think I found the part that controls those links but I dont know what to look for to fix it. Uhh..can I upload it here?

Tristan Perry · « **Reply #32 on:** November 03, 2009, 03:36:43 PM »

I wouldn't imagine it's that file. Have you modified it yourself? If you are sure it doesn't contain any sensitive information (which it wouldn't, unless you manually edited the file as part of a custom script, etc), then feel free to upload it here (but as I say, I greatly doubt it's the file - see below)

If you check out:

http://www.frostbittenpaintballer.com/forum/status.php

That file waits for ages, and then just stops working. However, http://www.frostbittenpaintballer.com/forum/status.php?php works fine - and that's the same file! I.e. it's both "status.php", just that second link accesses a slightly different "part" of the "status.php" coding.

Hence this suggests, to me, that this is an issue with GoDaddy being over-the-top and blocking certain (normal) functions - which is why this error occurs on certain pages of your forums, and not others.

FBP · « **Reply #33 on:** November 03, 2009, 03:53:43 PM »

so should I call them and ask them to fix it? if so what do I say?

Tristan Perry · « **Reply #34 on:** November 03, 2009, 04:20:28 PM »

To be honest I doubt this is something their customer service people could 'fix' since it's to do with the settings of the server (and possibly the standard customer service people wouldn't have root level access to the server to modify these settings)

If you do want to try and get GoDaddy to fix it, though, you can try calling them and pointing out that your forums and the status.php are all standard softwares/scripts which work on (probably) millions of other websites.

Although as I say, I'm not too sure if they'd be motivated to 'fix' (i.e. change the relevant settings) this, since GoDaddy have been known to be quite poor with a range of dynamic scripts. Could be worth a shot though?

FBP · « **Reply #35 on:** November 03, 2009, 05:14:02 PM »

I just really cant afford to up and move my domain and stuff to another host..Im afraid to say I might have to change to a different forum.

Motoko-chan · « **Reply #36 on:** November 03, 2009, 05:19:44 PM »

The first thing I'd try is to get GoDaddy to switch your site to a Linux host. Unless you are running ASP or ASP.NET stuff, you don't need to be on Windows. IIS (the main web server for Windows) also has a bad history with PHP and is really painful in debugging errors (IIS 7.5 is a lot better, thankfully, but is still rather poor).

FBP · « **Reply #37 on:** November 03, 2009, 05:20:50 PM »

did you take a look at the files with the info I sent you?

Kill Em All · « **Reply #38 on:** November 03, 2009, 06:03:06 PM »

When I was with Godaddy, I had windows but they easily switched the OS to Linux for me when I requested it.

FBP · « **Reply #39 on:** November 04, 2009, 08:58:24 AM »

I switched it to linux, and now I'm getting

An Error has Occured
Unable to load the 'search' template.

Replace search with all the aforementioned error buttons. It's no longer a 500 error.

Theres also an error message bar at the top that says "The default theme's directory is wrong, click here to fix it" but when I click it I get the above error message saying unable to load login template.

I think maybe I could fix this if I installed a fresh theme, but I would like assistance doing this as I think thats how I messed everything up in the first place.

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Author Topic: 500 Internal Server Error (Read 1432 times)