User Can't Send PMs

[mprepster]

I have one user who can't send PMs. She has made two accounts and both are not working. She seems to be the only one with this issue.  When she tries to send a PM, she sees the text copied below.  Is there anything I can do to help her?

Thanks!

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[Kays]

Hi, are there any errors in the error log when this happens?