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Forgot your password doesn't work

Started by Joazo, August 12, 2010, 01:06:33 AM

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Joazo

I use SMF 2.0 RC3.

I use "Forgot your password" and then click my email. it didn't send a password reset to my email.
I also tried with the username and it doesn't send anything to mail. I tested few mails / few usernames. nothing works.

How to fix?

Thanks.

Oranos

Did you first check to see if your server even sends out emails at all?

Joazo

How can I check if my server sends out emails ?

CapadY

send an PM to yourself, you should receive an email to tell you've received an PM
Please, don't PM me for support unless invited.
If you don't understand this, you will be blacklisted.

Joazo

Ok I have chcked. The forum doesn't send any emails to any members.

How to fix it?


CapadY

Please, don't PM me for support unless invited.
If you don't understand this, you will be blacklisted.

Joazo


CapadY

php-mail is send via your webhosting provider, SMTP-mail is send via your internet provider or something like gmail.
Please, don't PM me for support unless invited.
If you don't understand this, you will be blacklisted.

Joazo


CapadY

Goto Admin - Maintenance - Mail - Settings and have a look what your forum settings for email are.
Please, don't PM me for support unless invited.
If you don't understand this, you will be blacklisted.

Joazo

The Settings are:

Mail Type - PHP Default
SMTP Server - blank
SMTP Port - 25
SMTP username : my admin in forum
SMTP Password : my admin in forum password



xenovanis

Remove your username and password from the smtp settings and see if that helps.
"Insanity: doing the same thing over and over again and expecting different results."

Joazo

If I remove the username and password from the smtp settings, they will be auto written.
Username : Admin Name
Password : *********

It's just auto add it if i remove them.

xenovanis

It does? Hmm, okay.

In Admin -> Forum Maintenance, are there any errors? If so, please post them back here.
"Insanity: doing the same thing over and over again and expecting different results."

Joazo

With this settings:
Mail Type - PHP Default
SMTP Server - blank
SMTP Port - 25
SMTP username : my admin in forum
SMTP Password : my admin in forum password

I got this error :
Unable to send mail to the email address '[email protected]'

xenovanis

I meant in your forum error log. You can find it in Admin -> Forum Maintenance -> Errorlog.  ;)
"Insanity: doing the same thing over and over again and expecting different results."


xenovanis

Ah, that doesn't tell much, unfortunately. Can you post a phpinfo? What is phpinfo.php?

Also, you could try changing the mailsettings to smtp and use the login and serverdetails for your hotmailaccount.
"Insanity: doing the same thing over and over again and expecting different results."

Joazo

1. The phpinfo : http://magicpt.ma.funpic.de/phpinfo.php

2. What I need to put in the SMTP Server , SMTP Port ?

xenovanis

Quote from: Joazo on August 13, 2010, 05:50:41 PM
1. The phpinfo : http://magicpt.ma.funpic.de/phpinfo.php

You might want to contact your host about having problems with sendmail. Setting smtp is just a workaround.

Quote from: Joazo on August 13, 2010, 05:50:41 PM
2. What I need to put in the SMTP Server , SMTP Port ?

I don't know for a hotmail account. Basically, it's the same settings you'd use for an emailclient like Outlook. There should be some info about these settings when loggin in to hotmail.
"Insanity: doing the same thing over and over again and expecting different results."

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