Help: Unable to load the 'GenericMenu' template!

MF Tlaxcala · October 23, 2010, 08:49:14 AM

I was uploading Rank gifs to the "Image" folder in my database when i got this message in my Admin Panel:

I think that it has something to do with the menu buttons in my panel, because i don't see then..
I tried to replace the GenericMenu.template.php in the "Theme > Default" folder, but that also didn't work...

Any help is appreciated.

gbsothere · October 23, 2010, 08:55:06 AM

Sometimes, it helps to go to Admin---> Forum Maintenance and empty the file cache after uploading a file. Then force refresh the page. (That's just been my experience.)

MF Tlaxcala · October 23, 2010, 08:59:59 AM

Quote from: gbsothere on October 23, 2010, 08:55:06 AM
Sometimes, it helps to go to Admin---> Forum Maintenance and empty the file cache after uploading a file. Then force refresh the page. (That's just been my experience.)

But... How can i do that if i even can't go to there.. I still says the same message everywhere on the Admin Panel. Further, i can't do anything on the Admin Panel then to look at that Generic Menu message..

Any ideas?

gbsothere · October 23, 2010, 09:02:16 AM

Quote from: MF Tlaxcala on October 23, 2010, 08:59:59 AMBut... How can i do that if i even can't go to there.. I still says the same message everywhere on the Admin Panel. Further, i can't do anything on the Admin Panel then to look at that Generic Menu message..

Ah.... I'm still asleep. *grin*

On your server, in your forum's folder is a folder "cache". Open that and delete everything in it except for .htaccess and index.php and then try again.

MF Tlaxcala · October 23, 2010, 09:16:03 AM

Yup, worked!

I had lucky i had the old version of the "GenericMenu.template.php" because with the one from the install package didn't work. I empty the catch, placed the old "GenericMenu.template.php" back and it worked again.

Thank you, solved.

gbsothere · October 23, 2010, 09:25:43 AM

Yes, a good "cache dump" never hurts!

Good to hear!

onion · March 19, 2012, 09:50:16 AM

hi,
i get the same message , but i don't have GenericMenu file ... what can I do to make this forum forks ?

thanks in advance.

Illori · March 19, 2012, 09:51:51 AM

please open a separate topic for your issue, this topic belongs to someone else and is marked solved. also please dont bump old topics.

onion · March 19, 2012, 10:06:01 AM

Sorry for this, my mistake.

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Help: Unable to load the 'GenericMenu' template!