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Author Topic: no one can login  (Read 1502 times)

Offline OSSGeek

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no one can login
« on: November 22, 2010, 03:06:35 PM »
hi

No one can login to our forum. where should I look for errors and what can I do?
The first page shows an error like the guest user is blocked but that is not true...
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Offline Kindred

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Re: no one can login
« Reply #1 on: November 22, 2010, 03:30:03 PM »
smf version?
mods installed?
url?
actual error message?
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Offline OSSGeek

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Re: no one can login
« Reply #2 on: November 22, 2010, 03:39:47 PM »
SMF version 1.1.12 latest update, no mods, It says guest login is blocked and don't let any one to login, URL: hxxp:forum.ubuntu.ir [nonactive]
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Offline OSSGeek

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Re: no one can login
« Reply #3 on: November 22, 2010, 03:47:23 PM »
This is the exact error:

An Error Has Occurred!
Sorry Guest, you are banned from using this forum!
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kat

  • Guest
Re: no one can login
« Reply #4 on: November 22, 2010, 03:48:12 PM »
Er... Guests CAN'T log in.

They're guests, after all.

Only members can log in.
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Offline Kindred

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Re: no one can login
« Reply #5 on: November 22, 2010, 03:50:04 PM »
I think he may have done a bad ban....   like, banning *.*.*.*
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kat

  • Guest
Re: no one can login
« Reply #6 on: November 22, 2010, 03:53:46 PM »
Or, he has "Guest viewing" disabled.

Or, perhaps, registration's disabled.

Pure guesswork, though, on my part. ;)

By "No one can login to our forum", he could mean "No one can REGISTER to our forum".
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Offline Kindred

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Re: no one can login
« Reply #7 on: November 22, 2010, 04:31:14 PM »
K@,

the error message:
Sorry Guest, you are banned from using this forum!

suggests a bad, global ban....
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Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

kat

  • Guest
Re: no one can login
« Reply #8 on: November 22, 2010, 04:32:23 PM »
Yeah, there IS that.

Maybe an IP ban's got out of hand, ay? ;)
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Offline OSSGeek

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Re: no one can login
« Reply #9 on: November 23, 2010, 01:32:21 AM »
sorry which db tables should I look in because I can't login to forum and check bans...
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Offline OSSGeek

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Re: no one can login
« Reply #10 on: November 23, 2010, 02:20:56 AM »
that was because of a bad ban and resolved!
thanks for kind help
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kat

  • Guest
Re: no one can login
« Reply #11 on: November 23, 2010, 09:37:00 AM »
Well thought-out, Kindred!
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