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no one can login

Started by OSSGeek, November 22, 2010, 03:06:35 PM

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OSSGeek

hi

No one can login to our forum. where should I look for errors and what can I do?
The first page shows an error like the guest user is blocked but that is not true...

Kindred

smf version?
mods installed?
url?
actual error message?
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

OSSGeek

SMF version 1.1.12 latest update, no mods, It says guest login is blocked and don't let any one to login, URL: hxxp:forum.ubuntu.ir [nonactive]

OSSGeek

This is the exact error:

An Error Has Occurred!
Sorry Guest, you are banned from using this forum!

kat

Er... Guests CAN'T log in.

They're guests, after all.

Only members can log in.

Kindred

I think he may have done a bad ban....   like, banning *.*.*.*
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

kat

Or, he has "Guest viewing" disabled.

Or, perhaps, registration's disabled.

Pure guesswork, though, on my part. ;)

By "No one can login to our forum", he could mean "No one can REGISTER to our forum".

Kindred

K@,

the error message:
Sorry Guest, you are banned from using this forum!

suggests a bad, global ban....
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

kat

Yeah, there IS that.

Maybe an IP ban's got out of hand, ay? ;)

OSSGeek

sorry which db tables should I look in because I can't login to forum and check bans...

OSSGeek

that was because of a bad ban and resolved!
thanks for kind help

kat

Well thought-out, Kindred!

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