Missing "New Topic, New Poll & Notify" buttons in forum for user

[KrawlerYJ]

So I have an odd situation going on. I have one user (that I know of so far) who one day logged into the forum and was missing all of the 'posting' buttons except for "Mark Read". I had not made any changes when this happened nor had the user, so as a test, he created a new account and all of the buttons were there. He has been using that account for a few weeks now, but today he logged in and the same thing has now happened. Again, nothing has been modified by myself or the user. Both times I went through his settings and such just to see if something was awry but I can't find anything wrong. I have not seen this happen to other users yet. One thing of note is that this user does travel a lot, so he logs in from different IPs all the time. Could that be a problem? If so, where would I look for that? Short of that all I can think of is some sort of 'permissions' problem that is preventing him from posting. It's almost as if he is a 'read only' subscriber but he is not.

Any help would be appreciated.

Thanks!

[IceXaos]

A few basic grounds to cover.

Clear site cache
Clear his browser cache / cookies
Try reloading the page

Does this happen when you log on his account, or just from his PC?

[KrawlerYJ]

I tested the account from multiple PCs and the same thing happens, so it is definitely not a browser/cache/cookies issue although I also had him clear all that and I did as well on my PC. It seems to follow the account no matter where it logs in from.

That leaves refreshing the site cache. How do I do that?

[IceXaos]

I tested the account from multiple PCs and the same thing happens, so it is definitely not a browser/cache/cookies issue although I also had him clear all that and I did as well on my PC. It seems to follow the account no matter where it logs in from.

That leaves refreshing the site cache. How do I do that?

Is he in a group by himself, or anything that may give him special permissions?

[Deaks]

KrawlerYJ, do you still require assistance, if so can you please update us on the situation.