Subscription Question - Primary and Additional Member Groups?

[Michael M]

Hi all,

When someone registers in my forum they are placed into a Special Primary Member Group.

When the member chooses to pay for a Subscription it moves them into an New Primary Member Group and also adds them to an Additional Member Group.

When their subscription expires, Will they still be in the Primary Group the Subscription placed them in?
Which Member Group will the Expiring Subscription remove them from, The Primary Group, the Additional Group or both?

Thanks,
Have a Great Day!
Michael

[Michael M]

Sorry about the bump but I will be leaving the office shortly and won't be back online till later this evening and
not knowing the answer is eating at me...

Thanks
Have a Great Day!
Michael

[Illori]

we recommend anyone waiting on support to wait 24 hours before bumping your topic, some people ignore topics bumped before 24 hours. if and when someone knows the answer they will reply.

[Michael M]

Hi Illori, Sorry about the previous bump.
I'll know better next time.

Anyone know how this Subscription works with member groups?
It's the only thing stopping me at the moment.

Thanks,
Have a Great Day!
Michael

[Michael M]

Wow! Did I stump everyone...lol j/k

Anyone know the correct answer?

Thanks,
Have a Great Day!
Michael

[Arantor]

As far as I remember, it should move whatever primary group they had to a secondary group, grant them whatever the subscription says as a primary group (assuming you set it as that), then once the subscription ends it should reset their primary group back to what it was before subscribing.

[Michael M]

Arantor, Thanks you for the reply.
That's what I thought. Now I can move forward with my project.

Thanks again,
Have a Great Day!
Michael