Avatars not showing after restoring to new server

Started by The Ice Man, June 28, 2013, 06:32:48 AM

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The Ice Man

Having moved to a new web host (shared hosting), I uploaded the server files, unfortunately the user avatars are not showing up.

At first I though it would be folder/file permissions, so I checked the SMF Wiki which says all folders should be 755 and and files 644. At the bottom of the page it lists 2 exceptions: attachments and cache folders to be 777 (which I don't like doing usually). So I changed these folders accordingly, even recursively, but after refreshing the browser, the avatars still didn't show up.

I noticed the thread about Important Notice: Do you use Filezilla? Avatars and Attachments lost?  . I use Filezilla to up and download, but the checkbox show was already checked.

So I'm running out of ideas. The only two things that might be helpful to you guys to point me in the right direction is that:
1. the owner / group on the shared hosting server is 963 / 963
2. our site has three .htaccess files, here are the details:

attachments folder:
<Files *>
Order Deny,Allow
Deny from all
Allow from localhost
</Files>

RemoveHandler .php .php3 .phtml .cgi .fcgi .pl .fpl .shtml



cache folder:
<Files *>
Order Deny,Allow
Deny from all
</Files>



packages folder:
<Files *>
Order Deny,Allow
Deny from all
Allow from localhost
</Files>



I've tried to include as much info as possible to save being given advice to stuff I've already done and help pin point something I might have overlooked or simply didnt know


thanks for any help

Burke ♞ Knight

Have you gone to Admin -> Forum -> Attachments and Avatars -> Avatar Settings?
Check there that the Avatars directory $ Avatars URL are correct.

The Ice Man

Quote from: BurkeKnight on June 28, 2013, 06:37:23 AM
Have you gone to Admin -> Forum -> Attachments and Avatars -> Avatar Settings?
Check there that the Avatars directory $ Avatars URL are correct.

You little beauty :D

Thanks

Burke ♞ Knight


kat


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