password reset: Underscore in user name reply

Started by LostTarget, November 02, 2013, 08:07:31 PM

Previous topic - Next topic

LostTarget

A member lost his sign in information and went around and around for a few days before he contacted me.  Said the reset feature was not working!

This was the email he received from the forum software.

Dear 25_old,

This mail was sent because the 'forgot password' function has been applied to your account. To set a new password, click the following link:

Turned out he was typing in the UNDERSCORE "_" between 25 and old for his user name. Once he typed in 25 old (without the underscore), not a problem.

Don't know it this is considered a bug, but the underscore as used in the reply should disappear.

Arantor

And does his display name (not his username) have the _ in it? (Just trying to check)

Advertisement: