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Error 500 Message

Started by EAFCOO, October 06, 2014, 07:02:28 PM

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EAFCOO

Strange question:

I can access our smf forum just fine, but another person gets an Error 500 message.  I had him delete his cache and cookies but still gets the same message.  To try and troubleshoot the problem, I had a third person try and access the and they were able to access it without any issues.  Any thoughts on what it could be?

Colin

Hi There,

What page are they trying to access?
"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.

Colin

EAFCOO


Colin

Ok, so I will assume they are just trying to access the board index. Does the error occur when they are logged in or logged out?
"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.

Colin

EAFCOO

He cannot even access the page to log in...when he types in the URL, he receives:  "Uh-oh, something went wrong!  Error Code: 500"

margarett

Try to check your server logs for further information.

The only possibility I see is a ban trigger that, internally, triggers something that your server doesn't like...
Se forem conduzir, não bebam. Se forem beber... CHAMEM-ME!!!! :D

QuoteOver 90% of all computer problems can be traced back to the interface between the keyboard and the chair

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