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Profile Image Issues

Started by Dragon41673, November 07, 2014, 07:58:17 PM

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Dragon41673

I have a user, who's profile image shows up on Google Chrome...but when he uses Internet Explorer 11...his profile image doesn't show...just a small box with an X in it.

I checked myself, and he is right, on Google Chrome I can see it, but on Internet Explorer 11...it's not there, replaced by a small box with an X in it. I've checked the back-end and the image is there, and is not corrupt. So...what could the issue be?

Thank you
Owner - Aries Games & Miniatures

Arantor


Dragon41673

When the forum was just installed. They were a select few that were part of the test crew.
Owner - Aries Games & Miniatures

Arantor

What's the URL of the avatar in question?

Dragon41673

Owner - Aries Games & Miniatures

Arantor

The forum is off limits to guests, can't see what's going on.

Dragon41673

Yes, we have it setup that way as to avoid some spammers. Feel free to make an account & let me know the user name, I can delete it later if necessary.
Owner - Aries Games & Miniatures

Arantor

*shrug* Sorry, but no, I'm not going to create an account. If you'd like help troubleshooting please either create an account yourself or make it available to guests. I have had enough spam over the years with my doing that and people claiming they would remove the guest account before and then not doing so.

Dragon41673

No problem, I completely understand...I'll make an account & shoot over the details later via PM.

Thank you!
Owner - Aries Games & Miniatures

Kindred

Wait... How does preventing guests from READING avoid spammers? ???
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Dragon41673

Long story, it's a carryover from the forums I replaced using SMF. I know it doesn't now, and I can change the settings to allow guests to view, but I like it like this.
Owner - Aries Games & Miniatures

Kindred

You do realize that Google and other search engines can not catalog your site if guests can not view?

Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Dragon41673

Yes, I did know that, but the forums were originally designed for registered members only with no guest access either. I'm ok with that...the forums were an afterthought when creating my website which was the main concern at the time. That's fully cataloged by search engines.
Owner - Aries Games & Miniatures

Deaks

Dragon41673, do you still need help with this? as you havent bumped this in a month I will mark it as solved for now.
~~~~
Former SMF Project Manager
Former SMF Customizer

"For as lang as hunner o us is in life, in nae wey
will we thole the Soothron tae owergang us. In truth it isna for glory, or wealth, or
honours that we fecht, but for freedom alane, that nae honest cheil gies up but wi life
itsel."

Dragon41673

Yes I do...I sent Kindred a PM but never heard back.

I'll PM you the info if you're able to look in to it.

Thanks
Owner - Aries Games & Miniatures

Kindred

sorry... this time of year is crazy busy. I have about 5 PMs that I have to respond to at some point soon...
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Deaks

I wouldnt advise sending me a pm it will go straight into the bin ... get too many asking for support so i just bin them sorry
~~~~
Former SMF Project Manager
Former SMF Customizer

"For as lang as hunner o us is in life, in nae wey
will we thole the Soothron tae owergang us. In truth it isna for glory, or wealth, or
honours that we fecht, but for freedom alane, that nae honest cheil gies up but wi life
itsel."

Dragon41673

Ok...thanks for checking though Runic!

Kindred...I'll send another PM over to you as I just changed the password since I never heard back.
Owner - Aries Games & Miniatures

Kindred

Actually  Runic, in this case, I actually had asked Dragon to do so. :)  but things between Turkey day and now have been busy.
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Deaks

Kindred, read his post below my asking if he still needs help, sentence after he said you never got back to him. :P

Dragon, Kindred will help you may take some time (hes getting old) but he will :)
~~~~
Former SMF Project Manager
Former SMF Customizer

"For as lang as hunner o us is in life, in nae wey
will we thole the Soothron tae owergang us. In truth it isna for glory, or wealth, or
honours that we fecht, but for freedom alane, that nae honest cheil gies up but wi life
itsel."

Dragon41673

It's alright...I appreciate any help I can get. Even with this delay, the support here has been a hundred fold better than the support I ever got on Kunena Forums support, which was the main reason I dumped that forum software.
Owner - Aries Games & Miniatures

Kindred

oops...  it's getting late. :D
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Deaks

Quote from: Dragon41673 on December 19, 2014, 10:25:55 PM
It's alright...I appreciate any help I can get. Even with this delay, the support here has been a hundred fold better than the support I ever got on Kunena Forums support, which was the main reason I dumped that forum software.

Yeh SMF does have best support one reason why I never moved since 2005

Quote from: Kindred on December 19, 2014, 10:26:04 PM
oops...  it's getting late. :D

Do you remember the time difference for me and you? :P
~~~~
Former SMF Project Manager
Former SMF Customizer

"For as lang as hunner o us is in life, in nae wey
will we thole the Soothron tae owergang us. In truth it isna for glory, or wealth, or
honours that we fecht, but for freedom alane, that nae honest cheil gies up but wi life
itsel."

Kindred

yup... but you are young and bouncy...
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Deaks

not sure about bouncy ... more boring these days
~~~~
Former SMF Project Manager
Former SMF Customizer

"For as lang as hunner o us is in life, in nae wey
will we thole the Soothron tae owergang us. In truth it isna for glory, or wealth, or
honours that we fecht, but for freedom alane, that nae honest cheil gies up but wi life
itsel."

Bruce the Shark

Has this issue been resolved?
Have you tired the following
https://support.google.com/toolbar/answer/9245?hl=en
Also have you tried to setup an account with Google plus and have the image there.
I know for a fact you need to allow the permission set on Google for some image to display correctly.
Also have you tried setting up the image elsewhere like picassa or photo bucket?
It might show up with these sites.
I would clear the cache out and re set internet explorer again.
i would think you have add on disabled for this to happen.

Deaks

Bruce please read the responses again, this has not been solved but Kindred is working on it for him, also your suggestions would not fix the problem.
~~~~
Former SMF Project Manager
Former SMF Customizer

"For as lang as hunner o us is in life, in nae wey
will we thole the Soothron tae owergang us. In truth it isna for glory, or wealth, or
honours that we fecht, but for freedom alane, that nae honest cheil gies up but wi life
itsel."

Dragon41673

Quote from: Bruce the Shark on December 20, 2014, 04:09:23 AM
Has this issue been resolved?
Have you tired the following
https://support.google.com/toolbar/answer/9245?hl=en
Also have you tried to setup an account with Google plus and have the image there.
I know for a fact you need to allow the permission set on Google for some image to display correctly.
Also have you tried setting up the image elsewhere like picassa or photo bucket?
It might show up with these sites.
I would clear the cache out and re set internet explorer again.
i would think you have add on disabled for this to happen.

Shark, the issue is not with Google, it's with Internet Explorer. In Google Chrome, ALL images show just fine. In Internet Explorer, some profile images such as the one in this case, don't show properly. They simply show as a small box with an X in it.

All of the images are stored locally within SMF files as it is an uploaded Avatar.
Owner - Aries Games & Miniatures

Dragon41673

Kindred...any word on this? It is still unresolved.
Owner - Aries Games & Miniatures

Arantor

The point I was originally trying to get to was whether they were old avatars or not, and whether the server actually had the proper identification on them or not, since newer uploaded avatars should have the proper identification for them.

And failing that, you can comment out this line in index.php:
header('X-Content-Type-Options: nosniff');

Dragon41673

Thanks Arantor. I don't know why, but I'll chalk it up to being hosted by GoDaddy since it seems my issues with them are endless. I had tried this before (3 times), but it didn't work...yet today when I re-uploaded the same avatar...guess what is now showing!

Marking this solved.
Owner - Aries Games & Miniatures

Kindred

geez, man.. I am sorry.

I a getting too old... lol.  I completely forgot about this.
I got hit with a bunch of PMs and it went to my second page.


I am embarrassed
:-[
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Dragon41673

It's alright...as long as I got it fixed, I'm thankful. It was a minor annoyance issue, but I do appreciate your efforts. Thank you
Owner - Aries Games & Miniatures

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