suddenly unable to approve new members

[b00mer]

hi all

firstly i`m running SMF 2.0.9

i`m having a few problems with my forum but dont know why

for some strange reason i or any of my mod team are unable to approve new members ?

once we have ticked the desired option for new member approve/reject etc, etc, the page just reverts back to my home page !!!!!!

the same problem occurs when i access the error log aswell, post approval for new members was having problems but no longer.

i`ve only done the routine forum maintenance and nobody else has access to the admin panel ?

any help would be greatly appreciated

[margarett]

Could you please attach your index.php?

[Kindred]

did you install any mods recently?

does your host have mod_security installed?

[b00mer]

sorry guys

hxxp:www.bsaog.co.uk/forum/index.php [nonactive]

and no there has been no mods installed lately but yes my host does have mod-security installed

[margarett]

It can have something to do with mod_security (although it would be a new one for me)

First thing would be to try to disable it, just to be sure.

[b00mer]

that seems to have solved the problem but is it advisable to have mod-security disabled ?

[margarett]

As you can see, yes

mod_security is supposed to be a good thing but it causes many "unexplainable" problems...

A bit more info
http://wiki.simplemachines.org/smf/Mod_security_-_Having_problems_with_mod_security

[b00mer]

but why after all this time is it just now causing problems ?

[margarett]

Most likely your host changed something in the configurations of mod_security, maybe an update, etc...
Just guessing...

[78tahitman]

I tried doing this either by the .htaccess file or the patch, and neither of them work. Whenever I click on a members profile, it just returns me to the home page.

[Steve]

Tried doing what? Disabling mod_security? Your host needs to do that.

[flavio maia]

I have the same problem since yesterday.
What should i do?

Flavio

[Kindred]

As alreayd noted earlier in the thread.. talk to your host and have them disable mod_security.

However, please don't post in a thread which is already marked as solved... most people are going to ignore it.