Notify admins when a new members joins, not working?

Started by Ian GSD, February 03, 2016, 04:25:21 PM

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Ian GSD

BTW, I am assuming that, rather than 'ANOTHER mod which you installed AFTER the first one apparently changed THE SAME SECTION of code', another mod or core update just plain re-wrote the file.  Doing a compare between the file in the full-install package and the one on our server reveals no difference at all between the two. I guess it's possible that NoReply was the only mod that would have touched that file (completely UNeducated guess on my part) but I would have thought something else would have touched it.

To test my theory, I ran the uninstall test on the 4 uninstallable MODs installed.  Results:

Join Password    1.0.3 - PASSED
No Reply Emails  1.3.8 - FAILED 2 tests in     ./Sources/Subs-Post.php
Aeva ~ Auto-Embed Video & Audio 7.2 - FAILED 1 test in      ./Sources/Subs-Post.php
nCode Image Resizer    1.3.1 - PASSED

I din't know if any of this is useful or even on point but ...

Kindred

It seems that some of your mods may never have been fully installed in the first place....

If those are your only mods, then restoring back to a clean set of files and reinstalling the mods that you want might be your best bet

and no... not a lot of mods are going to touch subs-post
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Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Ian GSD

Is there a step-by-step somewhere to restore back to a clean set of files? Do you think that might resolve my issue or that it's just a good idea, given the uninstall errors? Are config/setup settings saved somewhere, so I don't have to start from scratch in getting the forum back up? For example, I'm not sure if the DB connection settings will get lost.  How about everybody's roles, are they stored in the DB?

I know it's the slacker approach, but I'd much prefer to try an incremental approach first, uninstall individual mods and see if that can resolve the issue.

Kindred

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Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Ian GSD

Seems simple enough. (Famous last words).

margarett, I'll wait to hear from you before undertaking this.  Backing everything up (again) in the meantime.

margarett

Yeah, go ahead and restore clean files. Your file is totally clean, I have no idea why the mail isn't sent...
Se forem conduzir, não bebam. Se forem beber... CHAMEM-ME!!!! :D

QuoteOver 90% of all computer problems can be traced back to the interface between the keyboard and the chair

Ian GSD

QuoteI have no idea why the mail isn't sent...

Well, that's reassuring ...

I won't try this until I'm fit to drive. Margarett, I should have called you, sorry.

I'll let you know how it went tomorrow.

Ian GSD

#27
OK, so that was remarkably painless, if fruitless.  I got through the re-installation OK, got a bit of a scare when installation wanted to start.  I removed the install files and couldn't connect to the DB.  Good thing I'd backed up settings.php.

Not the most hair-raising reinstall I've been through.

Sadly, I'm still not getting new member notifications.  Oh well.  I appreciate both of your help.

On a side note, I have reinstalled our few MODs since trying to add test users.  All went OK except MOD Custom Board Sort    1.0.2 says it's not compatible with our version of SMF.  I have no idea what it did but it was installed prior to the reinstall.  Is there a newer version or replacement? (I have no clue where to look for this stuff).

Ooh.  Maybe I'll aks the google machine.

(Edit: I found the answer.  Emulation.  It installed when I emulated version 2.0)

Kindred

You did use the wrong set of files to do the clean...  Per the instructions You are supposed to use the large upgrade archive, not the install archive... This prevents the removal of the settings.php

Never the less, you got it done....   And you are still saying that it fails?
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Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Ian GSD

Yes, it's still failing.

I could have sworn I got the large upgrade. Oops

Ian GSD

Do either of you know how to change the subject line of the 'new member' notification email? 

In my research, I came across someone with my problem that was having the outgoing message blocked by the host due to the subject line being spammy or something.  Media Temple has not admitted to doing this to us but I'd like to take one last shot at this problem. Of course, I can now not find that thread and haven't figured out where the subject line is defined yet.

Ian GSD

Never mind, I found it in Themes/default/languages/EmailTemplates.english.php

Changed subject to: domainname Admin Notice - New Member

Works like a charm.

Thanks you both for all your help.  Sorry to have wasted your time on a hosting issue.

margarett

Never *ever* remember reading something like that.
Thank you for letting us know ;)
Se forem conduzir, não bebam. Se forem beber... CHAMEM-ME!!!! :D

QuoteOver 90% of all computer problems can be traced back to the interface between the keyboard and the chair

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