"No text in body" when editing posts

[Sigyn]

Myself and my members have been getting the message that there is no text in the body of a post when we go to edit the post. I am not sure what is causing it. It doesn't happen on all posts, and there is nothing consistent between the ones it happens with.

We are running SMF 2.0.12 on our forum which is set up to be a roleplay forum. If there is more information you need, please let me know and I will happily provide it.

*edit* Also occasionally when previewing a post, the preview will be empty despite there being text in the body of the post as well.

[Kindred]

Do the posts start with a series of BBC entries?   If so, it's a known issue that will be patched in 2.0.13 shortly

[Sigyn]

Do the posts start with a series of BBC entries?   If so, it's a known issue that will be patched in 2.0.13 shortly

Well that would explain it; yes they do. Thank you for your quick response, Kindred! I'll mark this as solved and await the patch in 2.0.13!

[Sigyn]

So I have since updated to 2.0.13 and tried to edit the same post that was throwing this error before. I had assumed that updating the forum version would fix this (as was mentioned) but I am still getting this error.

Is there anything that can be done at this point?

[Steve]

Does the same thing happen with new posts made since the upgrade?

[Sigyn]

Does the same thing happen with new posts made since the upgrade?

I am going to go with 'no' here because people have been able to make posts with the templates that have large blocks of code -- but posts before the version update have this issue for sure.

[Kindred]

what is the post?  (please paste the first 5 lines of the failing post in code blocks here)

[Sigyn]

what is the post?  (please paste the first 5 lines of the failing post in code blocks here)

As the first lines are actually text, I expanded your request and gave down to the first large BBCode block:

Code Select Expand

[offtopic=Creating Characters with Major and Minor Holds in their History:]As of January 2016, the main families of each [b]MAJOR[/b] Hold cannot be used in biographies. This means the Lord, Lady, their children and the Steward of the [b]MAJOR[/b] Holds cannot be included in histories. Siblings of the main families can be used, (ex. Lord Holder's brother, Lady Holder's sister, Lord & Lady Holders children can have cousins.) Lord and Lady Holders of previous turns before the current ones cannot be used. Please see Sigyn if this needs to be discussed for a history of an older rider.

Minor Holds may be used and 'created' with prior permission of the Admin and must be plotted beforehand. Characters made previous to this statement of MINOR Holds may PM the information to Sigyn to be added where necessary. For those occasions where duplicate Minor Holds were used, the character first made with that Minor Hold will take precedence and other names/plots can be worked out to fix it.[/offtopic]


[plainbox][gfont=Architects Daughter][size=16pt][b][glow=black,2,300][color=#0b00b8]T[/color][color=#231abf]i[/color][color=#3c33c6]l[/color][color=#544dcd]l[/color][color=#6d66d4]e[/color][color=#8580db]k[/color] [color=#b6b3ea]H[/color][color=#ceccf1]o[/color][color=#e7e6f8]l[/color][color=#ffffff]d[/color][/glow][/b][/size][/gfont][imgright]http://i.imgur.com/2KtBOW7.png[/imgright]
[i]Home to the [url=http://www.dragonsriseau.com/index.php?board=83.0]Seacraft & Fishercraft Hall[/url] and at least 5 unnamed Minor Holds in addition to those listed.[/i]



What it's displaying
Link to Thread

Please let me know if you'd like my login for the Admin section and I will happily provide it.

[Kindred]

No...  the first thing there is BBC...

If you put any character before the off topic BBC tag, I'll bet it works

[Sigyn]

No...  the first thing there is BBC...

If you put any character before the off topic BBC tag, I'll bet it works

You would be mistaken. I edited the code to read:

Code Select Expand

A note on... [offtopic=Creating Characters with Major and Minor Holds in their History:]As of January 2016, the main families of each [b]MAJOR[/b] Hold cannot be used in biographies. This means the Lord, Lady, their children and the Steward of the [b]MAJOR[/b] Holds cannot be included in histories. Siblings of the main families can be used, (ex. Lord Holder's brother, Lady Holder's sister, Lord & Lady Holders children can have cousins.) Lord and Lady Holders of previous turns before the current ones cannot be used. Please see Sigyn if this needs to be discussed for a history of an older rider.

Minor Holds may be used and 'created' with prior permission of the Admin and must be plotted beforehand. Characters made previous to this statement of MINOR Holds may PM the information to Sigyn to be added where necessary. For those occasions where duplicate Minor Holds were used, the character first made with that Minor Hold will take precedence and other names/plots can be worked out to fix it.[/offtopic]


[plainbox][gfont=Architects Daughter][size=16pt][b][glow=black,2,300][color=#0b00b8]T[/color][color=#231abf]i[/color][color=#3c33c6]l[/color][color=#544dcd]l[/color][color=#6d66d4]e[/color][color=#8580db]k[/color] [color=#b6b3ea]H[/color][color=#ceccf1]o[/color][color=#e7e6f8]l[/color][color=#ffffff]d[/color][/glow][/b][/size][/gfont][imgright]http://i.imgur.com/2KtBOW7.png[/imgright]
[i]Home to the [url=http://www.dragonsriseau.com/index.php?board=83.0]Seacraft & Fishercraft Hall[/url] and at least 5 unnamed Minor Holds in addition to those listed.[/i]


So that it starts with letters, and it still throws the error.

[Kindred]

Then what you are reporting is not related to the 2.0.12 issue at all, and I suspect that it is related to your mod(s)

[Sigyn]

Then what you are reporting is not related to the 2.0.12 issue at all, and I suspect that it is related to your mod(s)

Hmm... It wasn't always doing this and I haven't put in any new mods in a long time. Do you have any idea what may cause issues like this?

[Illori]

it is possible something in the upgrade to 2.0.13 broke that mod and how it detects if it has the bbc in place and valid to not trigger that error. you would need to check the mods edits and make sure they are all in place.

[Steve]

If you list your mods maybe we can give you an idea of where to start.

[Sigyn]

If you list your mods maybe we can give you an idea of where to start.

Welp... I can do that;  just keep in mind we are a roleplay forum so we have A LOT of Mods installed xD

1.   Our Important Topics   1.1   [ Uninstall ]
2.   Lazy Moderator Menu   1.0.1   [ Uninstall ]
3.   SMF 2.0.13 Update   1.0   [ Uninstall ]
4.   Hide Info Center From Guests   1.0   [ Uninstall ]
5.   Stop Forum Spam   1.0   [ Uninstall ]
6.   Threads Participated In   1.0   [ Uninstall ]
7.   SMF 2.0.12 Update   1.0   [ Uninstall ]
8.   Vote polls with points   0.1.3   [ Uninstall ]
9.   Random BBCode   1.2.1   [ Uninstall ]
10.   Move Topic Default: No Redirection Post   1.0   [ Uninstall ]
11.   Member NotePad   2.0.3   [ Uninstall ]
12.   Forum Hit Hard Preventer   1.2   [ Uninstall ]
13.   @mention members   1.1.3   [ Uninstall ]
14.   Word Description   1.0   [ Uninstall ]
15.   Line Prefix BBC   1.2   [ Uninstall ]
16.   Footnotes   1.08   [ Uninstall ]
17.   Expanding & Collapsing Spoiler Tag   2.4   [ Uninstall ]
18.   BBC In Custom Title   2.0r2 - SMF 2.0.x   [ Uninstall ]
19.   Add [nobbc] button   1.1   [ Uninstall ]
20.   Personalized BBC   1.91   [ Uninstall ]
21.   SMF Post Prefix   2.0.3   [ Uninstall ]
22.   ROAM - Re-Organized Admin Menu   1.2.2   [ Uninstall ]
23.   SMF 2.0.11 Update   1.0   [ Uninstall ]
24.   Recent Topics On "Recent Posts" Page   1.2   [ Uninstall ]
25.   Move recent to the top   2.7   [ Uninstall ]
26.   Prevent Topic View Increase by Author   1.2   [ Uninstall ]
27.   Chatwee Plugin   1.1   [ Uninstall ]
28.   Enhanced PM System   2.8   [ Uninstall ]
29.   SimplePortal   2.3.6   [ Uninstall ]
30.   SMF 1.1.21 / 2.0.10 Update   1.0   [ Uninstall ]
31.   Topic Solved   1.1.1   [ Uninstall ]
32.   Sorted BBCode List   1.1   [ Uninstall ]
33.   Custom Copyright   1.0.4   [ Uninstall ]
34.   Change All Subjects   1.3   [ Uninstall ]
35.   6 Custom buttons / tabs with Sub Menus (4)   0.5   [ Uninstall ]
36.   Alternative Menu With Top Menu Icon & Button Remover   1.4.2   [ Uninstall ]
37.   SA KB   1.2   [ Uninstall ]
38.   QRR: Quick Reply Reposition   1.1.2   [ Uninstall ]
39.   Track User Logins   1.1   [ Uninstall ]
40.   LUP: Logout Under Profile   1.0.0   [ Uninstall ]
41.   Enhanced Dropdown   1.3   [ Uninstall ]
42.   Boilerplates for posts   3.1   [ Uninstall ]
43.   [BBCode] Dotted Underline   1.1   [ Uninstall ]
44.   Justify BBC   1.0.0   [ Uninstall ]
45.   BBCode Google Web Fonts   1.0   [ Uninstall ]
46.   BBC you Tag   1.3   [ Uninstall ]
47.   Add list/li Button   1.0   [ Uninstall ]
48.   Annoy User   1.2.4   [ Uninstall ]
49.   [BBCode] Overline   1.1   [ Uninstall ]
50.   Ultimate Menu   1.0   [ Uninstall ]
51.   SRAVC - Separate Replies And Views Column   1.9.4   [ Uninstall ]
52.   Spiders Don't Increase Topic Views   1.1.1   [ Uninstall ]
53.   Unknown Actions   1.0   [ Uninstall ]
54.   Remove "Last edit" mod   0.2.5   [ Uninstall ]
55.   Indent BBC   1.0.1   [ Uninstall ]
56.   Image Floating to Left or Right BBCode   1.8   [ Uninstall ]
57.   FancyPosts   0.4.2   [ Uninstall ]
58.   Add Social Media Icons To Profiles   1.2.0   [ Uninstall ]
59.   Additional Topic Authors   0.1.1   [ Uninstall ]
60.   Expanding & Collapsing Off-Topic Tag   1.6   [ Uninstall ]
61.   Dice Roller BBcode   1.3   [ Uninstall ]
62.   Lazy Admin Menu   1.12   [ Uninstall ]
63.   Drafts   2.1   [ Uninstall ]
64.   Better Profile Menu   1.7   [ Uninstall ]
65.   SMFShop   3.3.1   [ Uninstall ]
66.   Recent Post Settings   1.3   [ Uninstall ]
67.   Avatar Rounded Corners   1.0   [ Uninstall ]
68.   Bots VS Browsers   1.2   [ Uninstall ]
69.   SMF 1.1.20 / 2.0.9 Update   1.0   [ Uninstall ]
70.   nneonneo's AJAX ShoutBox   1.22   [ Uninstall ]
71.   Team Page   4.0   [ Uninstall ]
72.   Auto Refresh Who Index   1.1   [ Uninstall ]
73.   IP to Country   1.0   [ Uninstall ]
74.   Password Protect Boards   1.2   [ Uninstall ]
75.   Drop Guest Email Requirement In Posting   1.0.1   [ Uninstall ]
76.   nCode Image Resizer   1.4   [ Uninstall ]
77.   Resize Attached Images   2.4.1   [ Uninstall ]
78.   Topic Descriptions   1.3   [ Uninstall ]
79.   PartyMembers   1.0   [ Uninstall ]
80.   Global Headers Footers   2.0.1   [ Uninstall ]
81.   SimpleColorizer   1.1   [ Uninstall ]
82.   Username BBCode0   1.2   [ Uninstall ]
83.   Recent Forum Topics Boardindex   1.0   [ Uninstall ]
84.   Page Management   1.4   [ Uninstall ]
85.   Separate the sticky topics   1.0.0   [ Uninstall ]
86.   Add And Remove Buttons   0.4   [ Uninstall ]
87.   SMF 2.0.8 Update   1.0   [ Uninstall ]
88.   Remove Help From Menu   1.0   [ Uninstall ]
89.   Custom BBCode   2.00   [ Uninstall ]
90.   ResizeImagesToFitScreen   0.1.6   [ Uninstall ]
91.   Board Icons   1.0   [ Uninstall ]
92.   Welcome Topic Mod   2.2   [ Uninstall ]
93.   Unread PMs Favicon   1.0   [ Uninstall ]
94.   SimpleDesk - Integrated Helpdesk for Simple Machines Forum   2.0   [ Uninstall ]
95.   Admin Notepad   2.0.2   [ Uninstall ]
96.   SubAccounts Mod   1.0.1

[Dzonny]

Whoa, that's quite a number of installed mods. I would be surprised if everything is working okay with that much mods
Every BBC related mod that you have may trigger the error you're getting, not really sure where to start here, but someone may have better idea though.

Anyway. not sure if you already wrote it, but is there some errors in your error log?

[Sigyn]

Whoa, that's quite a number of installed mods. I would be surprised if everything is working okay with that much mods
Every BBC related mod that you have may trigger the error you're getting, not really sure where to start here, but someone may have better idea though.

Anyway. not sure if you already wrote it, but is there some errors in your error log?

Could you tell me where the error regarding the BBCode may be located in the Error Log? I haven't cleaned this out in awhile so I wouldn't be sure what to find for you without assistance.

[Dzonny]

Well, you can't actually filter just BBC errors there. Error is most likely in Subs.php or Subs-Editor.php file, although it may be in various of files reported. If you have a lot of errors you should clean error log, browse your forum, and start with fixing one by one from a newly created error log.

[Sigyn]

Well, you can't actually filter just BBC errors there. Error is most likely in Subs.php or Subs-Editor.php file, although it may be in various of files reported. If you have a lot of errors you should clean error log, browse your forum, and start with fixing one by one from a newly created error log.

I know next to nothing about fixing errors with code; my attempts to do so would very likely break more than it fixes. I will go through the Error Log and look for mentions of those two things, however.

[Illori]

then post the errors you see in the log here and we can try to assist you with them.

[Sigyn]

These are the most recurring. Even when I remove all errors, 16 remain at the refresh of the page.

I found the Chatwee.php file in the FTP and pulled it up in Notepadd++ and this is what I saw for Line 212:



*Edit* When I try to save a page with BBCode as the beginning to make the error show up, nothing changes. The same errors just show up again and duplicate themselves. We don't even use Chatwee on our forum.

[Illori]

can you please copy/paste the error messages into your next post, along with the code in the body of the post? it is much easier to deal with this in the post rather then pictures.

[Sigyn]

Today at 04:35:47 AM
Apply Filter: Only show the error messages of this session 4ad8715a61a23a585d4538e3ad28c3c4
Apply Filter: Only show the errors of this type Type of error: Undefined

Apply Filter: Only show the error messages of this URL http://www.dragonsriseau.com/index.php?action=admin;area=logs;sa=errorlog;desc
Apply Filter: Only show the errors with the same message User limit exceeded

Today at 04:35:47 AM
Apply Filter: Only show the error messages of this session 4ad8715a61a23a585d4538e3ad28c3c4
Apply Filter: Only show the errors of this type Type of error: Undefined

Apply Filter: Only show the error messages of this URL http://www.dragonsriseau.com/index.php?action=admin;area=logs;sa=errorlog;descApply Filter: Only show the errors with the same message8: Undefined variable: txtApply Filter: Only show the errors from this file File: /var/sites/d/dragonsriseau.com/public_html/Sources/Chatwee.php
Line: 212

Code Select Expand

Lines 190-215 in Code:



$url = "http://chatwee-api.com/api/remotelogout?chatId=".$chatId."&clientKey=".$clientKey."&sessionId=".$sessionId;



get_response($url);



$hostChunks = explode(".", $_SERVER["HTTP_HOST"]);



$hostChunks = array_slice($hostChunks, -2);



$domain = "." . implode(".", $hostChunks);



setcookie("chch-SI", "", time() - 1, "/", $domain);

}
}
}



Hopefully I did what you requested correctly. ^^;;

[Kindred]

That is completely unrelated to your post issue.... that has to do with a badly defined/undefined variable in your chat mod which is trying to set a cookie.
You should take that up with the mod author.... but, as I said, is not related to your BBC problem.

[Sigyn]

That is completely unrelated to your post issue.... that has to do with a badly defined/undefined variable in your chat mod which is trying to set a cookie.
You should take that up with the mod author.... but, as I said, is not related to your BBC problem.

I was providing (or attempting to provide) what was asked of me to resolve the issue. Do you have something more direct that I can provide for possible assistance with fixing it?

[Kindred]

I know that you were...    and we hoped that some error in your log would help narrow down which mod is causing the issues... but, if those are the only errors in your logs, then they are unrelated to the BBC issue.
(you should, indeed, follow up with the mod author though, since no mod should be generating errors like that, if properly coded and installed)

As for your BBC issue...

Please attach your Subs.php file

[Sigyn]

Aye aye, Kindred. Here you go~

[Steve]

One more question while Kindred waits for your attachment. If you copy the entire contents of this post (possibly by quoting it if it will let you) then making a new test post with these contents, do you still have the problem?

[Kindred]

ummm.....   that's the file from your Sources directory?

I am stunned that your system is even working at all with that file.

the random BBCode mod is distinctly and clearly badly installed.

I have fixed that part...






in the message itself, I see

Code Select Expand

[plainbox][gfont=Architects Daughter][size=16pt][b][glow=black,2,300][color=#0b00b8]

that is 6 deep BBCode before you even get to an actual character...
that might be part of the problem....

but it looks like your other BBCode mods are trigger via hooks...  which means that you can easily disable them and the re-enable them one at a time to see when it starts failing

[Sigyn]

One more question while Kindred waits for your attachment. If you copy the entire contents of this post (possibly by quoting it if it will let you) then making a new test post with these contents, do you still have the problem?

Copying the entire post to a new thread gives the same error.
Interestingly, I can edit the post in it's original state, but adding any information presents the error.

@Kindred;
Thank you very much for fixing that. I'm not sure we even use the random bbcode (I never have, actually) but the fact that you took the time to fix it is appreciated. As for the thing being 6 BBCode deep, I did try to fix this by putting words before any of the codes and even then I got the error it was giving me.

I will try disabling the hook BBCodes as well.

[Sigyn]

Apologies if double-posting isn't allowed...

I have finished running through the hooked BBCs and none of them changed by ability to edit that post (with or without letters before the BBCode) while they were turned off. I turned off all the hooks and turned one on at a time to test, then I turned them all off and added them back one at a time as well until they were all running once again.

There seemed to be no change.

[Steve]

There's no rule against double-posting (that I'm aware of) when you're providing pertinent information such as you did.

Your post is a little confusing to me though. You turned off all the hooks and still couldn't edit?

[Sigyn]

There's no rule against double-posting (that I'm aware of) when you're providing pertinent information such as you did.

Your post is a little confusing to me though. You turned off all the hooks and still couldn't edit?

Correct; I couldn't save the edit. The error of no text in the body was still given when the hooks were off, when one was turned on at a time, and as I turned them all  back on together. The too long version is -- the hook BBCodes don't seem to be the problem.