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Started by MatrixKid, March 29, 2017, 08:13:56 AM

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MatrixKid

Hi

We recently have found on our forum SMF 2.0.2 that when you start typing a username in the TO: field on a message that a list of names doesn't appear anymore.

Instead it looks like a black box appears behind the box you are typing in and the usernames don't display.


Anyone else seen this?

Thanks

Steve

Are you really on version 2.0.2? You are ELEVEN versions behind if so and I'd patch up to 2.0.13 first.
DO NOT pm me for support!

MatrixKid

Version Information:
Forum version: SMF 2.0.2
Current SMF version: SMF 2.0.13
(more detailed)

Steve

Where is that information from? It should be one or the other, not both.
DO NOT pm me for support!

MatrixKid

That's from the admin center showing the Support information

Illori

Quote from: Steve on March 29, 2017, 08:25:59 AM
Where is that information from? It should be one or the other, not both.

from the admin panel, on the right side. it tells you your current version and what the version being run is.

in this case i bet the op is using a custom theme, can you confirm? if so does the issue happen on the default theme too?

Steve

I have a question then but I'll wait till the OP's problem is resolved.
DO NOT pm me for support!

MatrixKid

The Theme is SMF Default Theme - Curve. I 've uploaded a new theme and it still happens.

Illori

very strange since nothing in the curve theme is dark or black. do you have any mods installed?

MatrixKid


Modification Packages



Mod Name

Version



1. Aeva Media 1.4w   [ Uninstall ] [ List Files ] [ Delete ] 
2. AjaxChat Integration 3.2.1 (modified for SMF 2.01 verified by thun88)   [ Uninstall ] [ List Files ] [ Delete ] 
3. TinyPortal 1.104  [ List Files ] [ Delete ] 
4. TinyPortal 1.107   [ Uninstall ] [ List Files ] [ Delete ] 
5. Tapatalk SMF 2.0 RC4/RC5/Final Plugin 3.0.1   [ Uninstall ] [ List Files ] [ Delete ] 
6. SMF Trader System 1.6   [ Uninstall ] [ List Files ] [ Delete ] 
7. SMF 2.0.3 Update 1.0  [ Install Mod ] [ List Files ] [ Delete ] 
8. SMF 2.0.3 Update 1.0  [ Install Mod ] [ List Files ] [ Delete ] 

Drunken Clam

Quote from: Illori on March 29, 2017, 08:28:09 AM


from the admin panel, on the right side. it tells you your current version and what the version being run is.

in this case i bet the op is using a custom theme, can you confirm? if so does the issue happen on the default theme too?
More precisely, it shows which version you are running and what the current version of SMF is. (In this case, they are running 2.0.2 and the current version is 2.0.13)

Arantor

Any chance we could get a screenshot?

MatrixKid

I've drawn a line under it with a screen painter as when I grab it with a snipping tool it vanishes.

Basically it looks like a black box behind the To: box


Arantor

When it's there, you should be able to save it to the clipboard with the Prt Sc key... I need to see what it actually looks like.

Also, don't save it as a Gif, that hides some of the detail I'm looking for.

MatrixKid


Arantor

OK, that's what I thought it would show. It's not behind, it's present but empty, a different set of circumstances.

First thing I'd try would be to update SMF to the current version.

MatrixKid


MatrixKid


Steve

Wow ... all that to do what I suggested after the initial post. :P
DO NOT pm me for support!

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