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Rejecting conection, only a few members

Started by showngo, November 04, 2017, 07:45:11 PM

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showngo

I have a few members that can not connect to the forum.  No 500 error, they get "server rejecting connection" 
I am going to call the hosting company but with 20k members, its only a few.  They are not on any ban trigger also.

Anyone run into this?

Tony

Gwenwyfar

I had this a couple times before because some members were reloading too many pages too often, and fell on the anti-DDOS measures. If this is the case it may clear up when your users' IP changes. The host later changed the configs and it stopped happening.
"It is impossible to communicate with one that does not wish to communicate"

Colin

"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.

Colin


Colin

Then yep, this is something you should reach out to your hosting company about.
"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.

Colin

showngo

With 30k members it was just funny that a handful all got the same error to connect at the same time. They still get a instant "times out"  and the ones that I talked to have no updated the CPU (That they know of)

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