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Started by kingkingston, October 05, 2011, 11:05:33 PM
Quote from: Krash. on October 05, 2011, 11:13:58 PMDo you have ftp access to your account?
Quote from: ARG on October 05, 2011, 11:39:56 PMIf one has access to cPanel then they should also have access to FTP. Once deleted from the File Manager in cPanel, do a browser hard refresh (CTRL+F5) and then open FTP and also refresh it as well. The files should then disappear.
Quote from: ARG on October 05, 2011, 11:57:37 PMIs there a way to clear the cache on your server? As we all know, once removed the files should not be there. If anything, log out and close your browser completely and clear the cookies.
Quote from: Krash. on October 06, 2011, 12:43:05 AMIf there's nothing else at the domain, set up a temporary ftp user, pm the servername, username, password, and I'll have a look.
Quote from: Krash. on October 06, 2011, 03:41:03 PMDid you do the new install ok?