I've tried profile - Personal Messaging and entering the users name in the box, but it doesn't work
Hum, it could be that you entered the display name instead of the user name? Do you allow people to edit their usernames? If so, it's easy to forget the name people originally used when they registered (but the database never forgets! ;D)
Copy and pasted the username into ignorelist.
and i'm trying to ignore posts by the user.
Adding the user to your ignore list in 2.0 will allow you to ignore their posts as well.
You're likely pasting the user's display name into the box. Click on "Find members", paste the name in the box and click search. Then click on their name in the search results. That will insert their username into the ignore box.
Quote from: Oldiesmann on October 03, 2008, 10:54:41 PM
Adding the user to your ignore list in 2.0 will allow you to ignore their posts as well.
You're likely pasting the user's display name into the box. Click on "Find members", paste the name in the box and click search. Then click on their name in the search results. That will insert their username into the ignore box.
Already copied his username. Saved the settings. Went to a topic I know he posted in, and his post was still there.
Bump
Can you link to the forum that isn't not working on? What version of 2.x are you using? I take it when you try it here it functions correctly?
Works here. My forum is using SMF 2 Beta 4
www.thecastlehall.com
Can you supply a test account for us to test with?
Is the custom theme you are using just a copy of the default theme or more importantly 100% SMF 2.x BETA 4 compatible?
Was this a fresh install? Did it ever work?
The default theme is a copy of default for beta 4.
The boards were originally 1.1.4, then they were converted to SMF Beta 3. I dunno if it ever worked.
username: smfsupport
password: test1234
The test account does not work.
You have any entries in your error logs?
Try now.
No errors.
Yes doesn't work on your default theme or CORE theme.
What mods have you installed? What modifications to the BETA 4 files have you performed?
Manage Membergroups Permission (Installed after this didn't work)
SMF Arcade
Admin Notepad
Topic Description
Member Color Legend
Member Color Link
Grouped Who's Online
PM Informer
Profil Moderator Management
Stars and Badges
Trying to think of which one of those could alter template/source files that would get this result.
Might be a need to test/troubleshoot. Install a fresh version of 2.x, then install each of the mods until you find the one that breaks the ignore user action.
Well what would have to be modified in order to make it not work?
That's hard to pinpoint to one exact modification to code. It could be at the template level, with a miss-match of code or it could be at a source level where it's not registering the ignore to pass to the template. I don't know the functionality and all source associated with the ignore function to point you to specific areas to check.
Could be the awards mod I recently installed and uninstalled, but that was installed after ignore wasn't working
Well the fact you're not even sure it was working after the initial conversion doesn't help either. Where a little test install and experiment might be able to pinpoint the cause.