Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: VileStorms on June 11, 2017, 10:51:05 PM

Title: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 11, 2017, 10:51:05 PM
As the title says I have a fresh install of SMF on the forum, but it shows up with a white blank page on register, logout, login and sometimes when you're logged in. What could be causing this issue.

Heres the forum link if that helps: http://www.flamitorygaming.com
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: vbgamer45 on June 11, 2017, 11:15:54 PM
It looks like you installed an SEO mod?
I would check your forum's error log if you have access to it
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 11, 2017, 11:16:20 PM
no errors in the log I don't think I have a SEO mod
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 11, 2017, 11:19:49 PM
Quote from: vbgamer45 on June 11, 2017, 11:15:54 PM
It looks like you installed an SEO mod?
I would check your forum's error log if you have access to it

here is a screen shot of the error log

http://puu.sh/whClm.jpg
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: vbgamer45 on June 11, 2017, 11:23:51 PM
It looks like you have an SEO mod. What does it say under package manager as the mods that you have installed
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 11, 2017, 11:24:33 PM
Quote from: vbgamer45 on June 11, 2017, 11:23:51 PM
It looks like you have an SEO mod. What does it say under package manager as the mods that you have installed

http://puu.sh/whCww.png

It was doing this right after even before I installed these, I have also used these on a different forum I helps start and it didn't cause this issue, same smf version too.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: vbgamer45 on June 11, 2017, 11:29:41 PM
I would uninstall pretty urls or disable the rewriting of actions under pretty urls
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 11, 2017, 11:32:00 PM
I'll try that and test again, but it was broken before I installed it
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 11, 2017, 11:34:01 PM
Quote from: vbgamer45 on June 11, 2017, 11:29:41 PM
I would uninstall pretty urls or disable the rewriting of actions under pretty urls

Yea still broken
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: Dzonny on June 12, 2017, 05:33:35 AM
Hello there.

Looks like some of the installed mods is causing this problem.
Can you try to uninstall 404 on missing topics/board mod as well?

Also, try to switch theme to default and see if the problem still exist?
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 04:56:52 PM
Quote from: Dzonny on June 12, 2017, 05:33:35 AM
Hello there.

Looks like some of the installed mods is causing this problem.
Can you try to uninstall 404 on missing topics/board mod as well?

Also, try to switch theme to default and see if the problem still exist?

Same problem.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 05:09:41 PM
Literally everything is uninstalled, and its the default theme now and its still broken...

http://puu.sh/wihZv.png
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: vbgamer45 on June 12, 2017, 05:13:51 PM
I would check your servers error log. Or upload a fresh set of files.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 05:16:19 PM
Quote from: vbgamer45 on June 12, 2017, 05:13:51 PM
I would check your servers error log. Or upload a fresh set of files.

I have a few times, fresh set of files still break, and there's nothing in the logs..
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: vbgamer45 on June 12, 2017, 05:17:07 PM
Nothing in apache logs?
What PHP version are you running?
Also look at your .htaccess file
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 05:22:11 PM
Quote from: vbgamer45 on June 12, 2017, 05:17:07 PM
Nothing in apache logs?
What PHP version are you running?
Also look at your .htaccess file

nothing in /var/apache2/access.log

PHP Version 5.5.9
.htaccess has some traces of prettyURL left, but since the issue was before pretty URL I doubt its that.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: vbgamer45 on June 12, 2017, 05:24:31 PM
What about error.log ?
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 05:29:07 PM
Quote from: vbgamer45 on June 12, 2017, 05:24:31 PM
What about error.log ?

http://puu.sh/wiiWx.png

memory issue maybe?
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 05:38:00 PM
I just put in a fresh install, and its still not working, I even re downloaded the zip from smf to make sure I didn't have a corrupt .zip file
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: vbgamer45 on June 12, 2017, 05:46:24 PM
Hmm I would look into your /etc/php.ini and set up a global php error_log path and try again.
And see if anything gets logged there when you load a page
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 05:48:08 PM
Quote from: vbgamer45 on June 12, 2017, 05:46:24 PM
Hmm I would look into your /etc/php.ini and set up a global php error_log path and try again.
And see if anything gets logged there when you load a page

/etc/php.ini is blank when I nano into it
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: vbgamer45 on June 12, 2017, 05:52:06 PM
It could be located elsewhere on your server
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 05:53:25 PM
Never mind I found it
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: Illori on June 12, 2017, 05:57:30 PM
can you try to install 2.0.13 and see if that works better? https://download.simplemachines.org/index.php?thanks;filename=smf_2-0-13_install.zip if so then you can use the package manager to upgrade to 2.0.14.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 05:58:29 PM
Quote from: Illori on June 12, 2017, 05:57:30 PM
can you try to install 2.0.13 and see if that works better? https://download.simplemachines.org/index.php?thanks;filename=smf_2-0-13_install.zip if so then you can use the package manager to upgrade to 2.0.14.

Will do in a second
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 06:16:39 PM
Quote from: Illori on June 12, 2017, 05:57:30 PM
can you try to install 2.0.13 and see if that works better? https://download.simplemachines.org/index.php?thanks;filename=smf_2-0-13_install.zip if so then you can use the package manager to upgrade to 2.0.14.

Still broken on 2.0.13
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 06:24:28 PM
I honestly have no clue why its doing this, and its getting really frustrating...
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 12, 2017, 07:06:26 PM
something might be wrong with my host so I'll reinstall the OS and check again, this will take a lot longer to update yall on though.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: Dzonny on June 12, 2017, 07:33:37 PM
That's a possibility, as it's really not common to have this kind of problem on fresh install. Have you noticed the same problem when you first installed the forum (before you even installed any mod)?

This sounds like a .htaccess or something related to prettyURLS thing, but as you stated above that there's nothing in .htaccess that could cause the problem I'm out of ideas.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 13, 2017, 01:23:38 AM
Quote from: Dzonny on June 12, 2017, 07:33:37 PM
That's a possibility, as it's really not common to have this kind of problem on fresh install. Have you noticed the same problem when you first installed the forum (before you even installed any mod)?

This sounds like a .htaccess or something related to prettyURLS thing, but as you stated above that there's nothing in .htaccess that could cause the problem I'm out of ideas.

So I have a fresh os and a fresh install without any mods, and its still broken. Yea its really weird There is no .htaccess in the main directory, but there is one in attachments
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 14, 2017, 03:53:18 PM
Quote from: Dzonny on June 12, 2017, 07:33:37 PM
That's a possibility, as it's really not common to have this kind of problem on fresh install. Have you noticed the same problem when you first installed the forum (before you even installed any mod)?

This sounds like a .htaccess or something related to prettyURLS thing, but as you stated above that there's nothing in .htaccess that could cause the problem I'm out of ideas.

Is it possible that not having a .htaccess file is causing the issue??? would you be able to send me one?
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: Illori on June 14, 2017, 03:58:31 PM
you dont need it, if it does not exist create one.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 14, 2017, 04:01:18 PM
Quote from: Illori on June 14, 2017, 03:58:31 PM
you dont need it, if it does not exist create one.

Also a bit of info that might help, when I install the forum I need repair_settings.php or its only text, the theme doesn't work properly straight from install
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 16, 2017, 04:15:29 AM
Quote from: Illori on June 14, 2017, 03:58:31 PM
you dont need it, if it does not exist create one.

Is it possible that the website is running out of memory?? the php test file says I have a limit of 128MB
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 16, 2017, 04:47:32 AM
It works some of the time, but most of the time its a white screen of death.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: Illori on June 16, 2017, 05:09:31 AM
if your server error log does not tell you what is going on, maybe it is time to look for a new host.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: Dzonny on June 16, 2017, 08:55:05 AM
Quote from: VileStorms on June 16, 2017, 04:47:32 AM
It works some of the time, but most of the time its a white screen of death.
It's weird if it works sometimes and sometimes not. Then definitely you should ask your hosting support for advise or seek for a new host as previously suggested.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: VileStorms on June 16, 2017, 12:19:41 PM
Quote from: Dzonny on June 16, 2017, 08:55:05 AM
Quote from: VileStorms on June 16, 2017, 04:47:32 AM
It works some of the time, but most of the time its a white screen of death.
It's weird if it works sometimes and sometimes not. Then definitely you should ask your hosting support for advise or seek for a new host as previously suggested.

I am my own host so im not sure where to look for the issue
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: Illori on June 16, 2017, 12:31:41 PM
a good start is the server error log.
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: vbgamer45 on June 30, 2017, 06:48:32 PM
Yeah try simple php scripts. If not turn on php error logging try putting this in the file

ini_set("display_errors",1);
Title: Re: 2.0.14 Fresh install, shows up with white page
Post by: Kinsman on July 15, 2017, 09:03:55 PM
Slight chance it is a host security issue so this would be worth checking, I note this code from 2.0.11 still exists on my 2.0.14 forum.

http://forums.sentora.org/showthread.php?tid=1954&pid=12686#pid12686