We recently upgraded our forum and are running 2.0.13. Since the upgrade when you click "always stay logged in" it won't keep you logged in. I did a search before posting this and tried the suggestions that I found but nothing seems to be working.
I have gone to Server Settings/Cookies & Sessions and tried both enable local storage and enable subdomain independent cookies. This seemed to have no effect.
I tried renaming the cookie as well. It was set for SMF Cookie 11. I changed that to 21 which seemed to do nothing so I have changed it back.
Any thoughts on how I can fix this?
Running any mods? Which version did you upgrade from?
Anti-Bot Registration Puzzles 1.2 [ Install Mod ] [ List Files ] [ Delete ]
2. Aeva Media 1.4w [ Uninstall ] [ List Files ] [ Delete ]
3. Google Translate for SMF 2.0 1.0 [ Uninstall ] [ List Files ] [ Delete ]
4. JDALIP - Join Date And Location In Posbit 1.3.2 [ Uninstall ] [ List Files ] [ Delete ]
5. Ad Managment 3.2 [ Uninstall ] [ List Files ] [ Delete ]
6. SimplePortal 2.3.6 [ Uninstall ] [ List Files ] [ Delete ]
7. Board Viewers Mod 1.2.1.1b [ List Files ] [ Delete ]
8. Google Analytics Code 1.4 [ Uninstall ] [ List Files ] [ Delete ]
9. Users Online Today 2.0.2
I believe the upgrade was from 2.02.
Have you cleared your browsers cache to see if that works or tried an alternative browser?
To be honest i don't know why upgrading would cause this but it's got to be worth a shot :P
Did you patch from 2.0.2 to 2.0.13 with package manager, or use upgrade package?
Actually there were a few other issues so I had someone from here do it and would have to ask them for that answer. My package manager didn't seem to work right and I asked them to do a clean install on it.
I don't think it is a problem with a browser. I have tried with IE Opera and Chrome and have the same problem and have cleared the cache.
There is something else that could be the issue and I am trying to think about how to word that. I will post that in a few minutes.
I think it just dawned on me why I am having the problem and I will try and explain it as best I can but I am not the smartest guy in the world when it comes to these things.
Our forum is tied in with our web site. Last year we had someone build a new site for us using Joomla and he built it in a sub directory. Not long age we were having a problem with the old site showing up on a google search so he did some modifying. When he did this the URL for the forum changed to that sub directory. When I think about it the problem may have started when he did whatever changes he did and the URL for the forum changed to the sub directory.
So I am wondering if SMF can't find the cookies because it is looking in the old directory? Basically I am wondering if I need to change something in Databases and Paths which is not an area I would want to fool with without knowing for sure.
As I said I am not the brightest when it comes to these things so if that doesn't make sense I apologize.
Yes, when you change the directory of the Forum you must change the directory settings of the Forum. This includes the Url and the paths. Also, if your cookie is set to local cookies then logging in from a path that is not your Forum path will cause the cookie to fail
Thanks so much for the help. You guys are great and the wonderful help here is one of the reasons I converted from vBulletin to SMF ages ago.
Now since if I did this wrong I could really make a mess let me ask if I am correct in what I should change. I am assuming if I did this wrong I might not be able to access the control panel to change it again but perhaps I am overthinking so anyway. Keeping in mind that the forum works perfectly except people can't stay logged in.
The old URL for the forum was hydroseeding.org/forum
The new URL for the forum is hydroseeding.org/jcms/forum
in "server settings/ data bases and paths in the bottom section it now says.
Forum URL http://forum.hydroseeding.org Am I correct I should change that to http://jcms/forum.hydroseeding.org or would it be http://jcms.forum.hydroseeding.org ????
Then
SMF Directory is now /home/turboguy/public_html/forum Should that one now be /home/turboguy/public_html/jcms/forum
Then Sources Directory is now /home/turboguy/public_html/forum/Sources should that one be changed to /home/turboguy/public_html/jcms/forum/Sources
Cache Directory is now /home/turboguy/public_html/forum/cache should that one be changed to /home/turboguy/public_html/jcms/forum/cache
I do think I had better do a backup before I change anything.
use What is repair_settings.php? (http://wiki.simplemachines.org/smf/Repair_settings.php) to fix all the paths and URLs. it should tell you what they need to be.
Have you run repair_settings.php? You have two forum installs, both connected to same database. IIRC, your original forum was at http://hydroseeding.org/forum/, which now redirects to a website at http://hydroseeding.org/jcms/. The new forum install is at http://hydroseeding.org/jcms/forum/, that's the url you need in Settings.php. Looks like your current Settings.php in new install is loading the forum from the old install.
I do think the problem has been identified and I have started to work on it (backed up forum and downloaded repair settings) and as soon as I get a chance will be trying to see if I can get it run and hopefully that will fix the problem. I will post the results. I really appreciate the help and advice.
I have uploaded and run the repair settings file. Let me see if that fixes the problem. It might be a day or two until I know but once I see if the problem is fixed I will post again. Thanks once again for the help.
Early results are not good. It seems to have the same problem but the forum seems a bit funky now. For example clicking the log in button sometimes seems to take me to forgotten email. Too early to tell much but the settings in the control panel seem unchanged.
Just got on, will take a look.
You've crosslinked the two installs, I'll try to fix it manually.
Ok, try it now.
Wow, just did a quick check and it seems to be fine now. I won't be online to check more till later tonight but it seems good.
Thank you
Thank you
Thank you.
Well good news and bad news. The login part which was my original problem seems to be working perfectly.
The bad news is there seems to be some glitches in the portal now. Oddly enough on my work computer it seems pretty much OK in Chrome and seems to be a mess in IE. On my home computer using IE half the portal stuff shows and some of it is missing. I didn't check using chrome at home. I took a quick look at it and could not see anything wrong.
Not just the portal, bottom of pages are cut off in IE11. Can't see copyright, but checked a few files and looks like you're running 2.0.4 in php 5.4. I have a partial backup of your forum files from Sep 2016, which includes /Themes and /Sources. Have you made any changes since then?
Just looked at your /forum install, it's running 2.0.13. /jcms/forum appears to be a much older set of files. No idea how you got there, but if /forum is a good install, you should download those forum files and upload them to /jcms/forum. I see the portal problem on both installs, but that's a separate issue.
Other than on the portal one Custom HTML block was added, the one that still shows up and that is about it. I don't think there were any other changes at least that I can recall.
I have the 2.0.13 forum running at /jcms/forum, it has to be reached using the subdomain, a direct link keeps looping back to /jcms. Everything seems to be working except the images in the right top portal block and footer. When you login, images load normally, and remain if you logout, it's only when you first get there that they don't show. The images are loading from the subdomain, not sure why. If I disable the redirect and link directly to /jcms/forum, same thing happens. I believe it has to do with the subdomain setup. Also, the link on your website loops back, you have to change it to subdomain.
Now I can't get to the forum by direct link or subdomain unless I remove redirect. Is someone working on the website?
At the moment I can't get to the forum at all either. I don't know that anyone is working on the website but will try and find out. The person who developed the Main website is remote and I usually only contact him through email. I will email him and ask him if he is working on the website and ask him not to do anything for a while if he is. I don't have any reason to think he is working on it. He is pretty knowledgeable in Joomla but not SMF as far as I know. I will email him and post as soon as I hear back.
I heard back from the guy who works on the Joomla part. He says he logged in but didn't make any changes. There are some kinks in our shopping module he want to fix but hasn't done any think yet and that should not have any effect on the forum.
I can access the old forum (hydroseeding.org/forum through a back door (new member email) and that one seems fine but can't access the hydroseeding.ort/jcms/forum
Just got on, will take another look. Haven't been able to find the redirects. The problem is not in the forum, it's somewhere else in the website.
Forgot to ask, why are you using a subdomain?
Ok, I've removed the redirect on new install, you should be able to access it at /jcms/forum. You have to clear browser, it caches .htaccess. Still looking for image loading glitch, think it's related to subdomain.
As far as the sub domain that was the way the guy who did the web site wanted to do it. The current site is actually the third site the association has had. I did the first one, the second was done by a friend in DreamWeaver and still exists in the main part of the domain. The board wanted to have the site redone to be more modern and responsive and one of the other directors who is with a very large company suggested the guy who works for them doing their web sites.
Anyway he was building the new site in a sub directory so it could get everything worked out and go live and seemed to feel the easiest way to do that was to just redirect everything to the sub directory.
At our last board meeting one of the other directors was complaining that with a Google search you could still access the old site so he did some modifying to force everyone to the new site and that is when the forum problems started.
Yes, I can access the forum now. In Chrome everything looks ok in IE the pictures at the top (more info links) are not showing but the other blocks seem to work.
I did check it out in Opera just now and everything seems fine in Opera. The only browser that is giving problems is IE.
I changed the links in the portal block and ad mod (footer ad) from subdomain to domain. Images display erratically in IE11 and FF52. You can always see them if you're logged in, sometimes yes, sometimes no when you log out. Seems to be session related. It's not the mods because they both behave the same.
Quote from: turboguy on June 27, 2017, 04:41:48 PM
he did some modifying to force everyone to the new site and that is when the forum problems started.
That's the /.htaccess in your root, it's causing everything to loop back to the website homepage at /jcms, including the forum link on the homepage. I renamed it .htaccess_sav to disable it.
Just on for a minute, this topic is marked solved, uncheck it, maybe one of support mopes will take a look. They often skip solved topics. Be back on tonight. Still looks like a session problem, making browser do strange things.
I didn't mark it solved but did check that it was not solved.
Now with the redirect renamed our old web site is showing up instead of the new one and the forum still has some issues.
I am thinking that if I have the guy who did the web site go back to the original redirect it is possible everything will work ok. It was when he did the new redirect that the problems started and he changed it to solve a minor problem that we could live with.
Just got on. Are you trying to redirect direct link to old forum to new forum? The image load problem occurs on both installs, may have something to do with Joomla setup. Have a few things to check.
This gets stranger. I can access both your old and new forums, both have the same missing images. I've cloned your forum on my server, same problem. Did a clean 2.0.13 install on my server connected to your database, installed SimplePortal 2.3.6, Ad Manager 3.2, uploaded your attachments, same thing. It's not the forum files, they're clean, not likely it's the mods, since they're both affected exactly the same, it almost has to be something in the database. I'm beat, will get back to it tomorrow.
This does seem to be a strange problem. One of the issues now is with the redirect disabled the old web site is showing instead of the new Joomla web site. I have asked the guy who did the Joomla site to put the redirect back so the right web site shows.
I wish I could be of more help but this is all way over my head and I really appreciate all the work you are putting into this.
Having another go at it. As I have replicated the problem on my host, I can do terrible things to it. The redirect your guy had set up was causing all forum links, including the link on /jcms homepage, to loop back to homepage. There was no way to get to the forum.
Ok, I've fixed the image glitch, they all display correctly. Had to disable the redirect your website guy put in (again), it prevented access to either forum. I've also redirected /forum to /jcms/forum, so old forum link goes to new forum. A lot of stuff has been badly done on your forum (and website), not surprising you're having problems. Let me know if anything's not right.
Quote from: Sir Osis of Liver on June 29, 2017, 06:22:29 PM
Ok, I've fixed the image glitch, they all display correctly. Had to disable the redirect your website guy put in (again), it prevented access to either forum. I've also redirected /forum to /jcms/forum, so old forum link goes to new forum. A lot of stuff has been badly done on your forum (and website), not surprising you're having problems. Let me know if anything's not right.
Sorry to butt in, but been following this thread, and now noticed, some of the Forum links on the home page, seem to be pointing to,
http://hydroseeding.org/jcms/forumindex.php?action=forum ;)
There are a lot of mistakes like that. Where are you seeing it?
Quote from: Sir Osis of Liver on June 29, 2017, 06:57:36 PM
There are a lot of mistakes like that. Where are you seeing it?
On this page, http://www.hydroseeding.org/
1: The big button titled "End Users" One on that page.
2: The text below that big button also has one,
"End Users: Homeowners, construction companies and anyone needing hydroseeding. Visit our sister site at HydroSeeding Experts for the largest list of hydroseeding contractors in the world. Have questions about hydroseeding? Visit our Forum and get your questions answered by the experts. Learn more..."
3: Bottom left. there's another one.
Yeah, that's his old website. The new one is at http://www.hydroseeding.org/jcms, which links to new forum. I'm not involved in the website, whoever's doing it is having a bad week, and I've had to work around it. The old forum is at http://www.hydroseeding.org/forum, which I've redirected to http://www.hydroseeding.org/jcms/forum. It was a mess, but I believe the forum is running ok now. Waiting for feedback from OP.
Thanks for having a look, Mick, I'm pretty much out here on my own since I left the team.
No worries, told you I was following it. lol.. Obviously not closely enough. :-[
Actually Clicking the Big end users button on that new front page, on the page it lands on it has a link in this text,
"◾Visit our Discussion Forum and ask any questions you want about HydroSeeding. You can get information about HydroSeeding and also get answers to your questions from some of the most experienced HydroSeeding contractors around. Our forum members are friendly, helpful and there is no such thing as a dumb question on our forum. We are all there to help you."
That link still takes you to, http://hydroseeding.org/jcms/forumindex.php?action=forum
Wow, yes, it seems like the forum is working great now. I haven't had time to check it out in all options (different browsers and logged in and not yet) but it does seem like everything is 100%.
Actually I think I am having a tougher week than the web site guy. I just asked him to not do anything other than I had him put the redirect back once a few days ago.
I am at a big handicap since I would know a redirect if one bit me and I really appreciate having help. The issue I have now is that we seem to have a choice of having a forum or having the new web site. Up until a month ago we were able to have both. I am guessing that if I ask the guy who did the web site for help with this he will put the redirect back and we will lose the forum. I know this is more his responsibility but being reasonably clueless I would like to ask if you have any suggestions on this.
One side note in an email with the web site guy he casually mentioned he had copied the forum files to the new directory at one point in time. I was going to ask him today if that was when he first set up the web site which was over a year ago or if this was recent such as 3 or 4 weeks ago when our problem started. Running two copies of the forum software seems like it could be part of our issues but if this was done when our problems started it might give some credibility to that being part of the issue.
Any suggestions would be wonderful.
The files he copied to /jcms were 2.0.3-2.0.4, different attachments directory, no idea where he found them. There are a lot of backup dirs and subdirs in your account, some of which contain forum files (there's at least one old 1.1 install). The image problem was due to someone changing the image links in SP and Ad Mod from straight links -> image files to action links -> attachments. No idea when or why that was done. Running two forum installs in different directories is not causing any problems.
Nothing needed to be done to the forum. The new website, wherever it's installed, just has to link to it, the forum shouldn't have been touched. If you can leave everything as is until tonight, will see what I can do.
Update: On my way out, but did a quick redirect to new website - http://hydroseeding.org. Try the forum link on homepage. There are still links to old website on forum, will have to find them all. No time to check it throughly, will do that tonight.
I will keep my fingers off the keyboard when it comes to the site. Sounds great.
Take a look around, check everything on the forum and website. Forum seems to be fine. As for the website, don't know what's being done by your webdev. There's a banner link on forum that goes to IAHP application form on old website, and a Join/Renew link on new website that goes to much different application page. Which one do you want forum banner to go to?
Is there still some sort of redirect going on?
On this page, http://hydroseeding.org/jcms/index.php/about/benefits/item/81-lorem-ipsum-dolor-sit-amet Screenshot added below,
There's two links that are pointing to http://hydroseeding.org/jcms/forum/index.php?action=forum Shown when I hover over the links. But if you click on either of them, you'll be taken to the link with the typo in it,
http://hydroseeding.org/jcms/forumindex.php?action=forum
Well lots of good questions here and I will try and answer as best I can. The banner link on the forum that goes to the old site was my goof. I just forgot to change it but once all is settled I will fix that.
The link to the old URL for the forum on the homeowner page was also my fault. I just forgot about that one. I had changed the link in the menu bar a month ago to point the menu button to the subfolder but missed any other links. One I forgot was the button on the home page which the web developed changed but I think we just missed the one on the contractor page.
I have asked the web developer not to touch anything for the moment. Of course he is in Chicago and I am near Pittsburgh so I don't have a good handle on if he has touched anything. I know my wife tells me I never listen so who knows. ::)
At the moment it seems like the new website is showing but I can't seem to access the forum.
Quote from: turboguy on July 01, 2017, 08:46:57 AM
Well lots of good questions here and I will try and answer as best I can. The banner link on the forum that goes to the old site was my goof. I just forgot to change it but once all is settled I will fix that.
The link to the old URL for the forum on the homeowner page was also my fault. I just forgot about that one. I had changed the link in the menu bar a month ago to point the menu button to the subfolder but missed any other links. One I forgot was the button on the home page which the web developed changed but I think we just missed the one on the contractor page.
I have asked the web developer not to touch anything for the moment. Of course he is in Chicago and I am near Pittsburgh so I don't have a good handle on if he has touched anything. I know my wife tells me I never listen so who knows. ::)
At the moment it seems like the new website is showing but I can't seem to access the forum.
OK, well the forum works for me. What link are you clicking to get to it?
Now this strikes me as really strange. Using IE or Opera everything seems to work beautifully. Using chrome if I click either the link on the menu bar or the block link to the forum it just seems to bring me back to the web site home page.
Will have a look after I finish my rounds. The forum link on new homepage is correct and works fine in IE and FF. Have you cleared Chrome? It may be caching old redirects.
Quote from: lurkalot on July 01, 2017, 06:52:10 AM
Is there still some sort of redirect going on?
On this page, http://hydroseeding.org/jcms/index.php/about/benefits/item/81-lorem-ipsum-dolor-sit-amet Screenshot added below,
There's two links that are pointing to http://hydroseeding.org/jcms/forum/index.php?action=forum Shown when I hover over the links. But if you click on either of them, you'll be taken to the link with the typo in it,
http://hydroseeding.org/jcms/forumindex.php?action=forum
Hmm, aside from the fact that there is no action=forum (link should work anyway), redirect works for /forum but not /forum/index.php. Will try to fix that. Not seeing a url with missing '/'.
Yep, I tried clearing Chrome. I don't think it is picking up a cached redirect. We seem to be really close now.
Ok, tinkered with .htaccess, can't find any links that don't work in IE or FF. All redirects are in root /.htaccess, I've deleted or disabled all other .htaccess files. The forum links in the new website should be changed, but the one's I've found are redirecting correctly. Topic links from old to new forum also work. I've renamed old /forum to /forum_old, so it's effectively disabled, any links that still go there and don't redirect will 404. I don't install Google software on my computer, so can't check Chrome, but it should work. .htaccess is executed server side, it should work (or not work) the same in all browsers.
Quote from: Sir Osis of Liver on July 01, 2017, 04:06:32 PM
Hmm, aside from the fact that there is no action=forum
I take that back, there is a 'forum' action in the main array. It's not core, must have been added by portal mod.
Quote from: Sir Osis of Liver on July 01, 2017, 06:19:56 PM
Quote from: Sir Osis of Liver on July 01, 2017, 04:06:32 PM
Hmm, aside from the fact that there is no action=forum
I take that back, there is a 'forum' action in the main array. It's not core, must have been added by portal mod.
Correct. Although, normally if integrating a forum into a website you would only need to use the portal for adding extra blocks, and or pages, and not use the portal's home page as well. The way it's used now it has two home buttons which do different things. One on the main site and one on the forum tabs. Effectively two websites.
I seem to still have issues with Chrome. The links on the main web site won't take me to the forum but redirect to the home page. Even it I type the correct URL for the forum in directly it takes me to the web site home page. Everything seems to work fine in other browsers.
Quote from: Sir Osis of Liver on July 01, 2017, 05:45:58 PM
.htaccess is executed server side, it should work (or not work) the same in all browsers.
I tried it on a different computer that had never accessed the forum or the site but did have Chrome and it worked fine. I think it is my computer. I just marked the topic solved. Thank you and everyone that helped so much. I really appreciate it.