Simple Machines Community Forum

SMF Support => SMF 1.1.x Support => Topic started by: ritzguy24 on August 01, 2007, 01:43:37 PM

Title: Registration problem
Post by: ritzguy24 on August 01, 2007, 01:43:37 PM
I have done a search and all the responses are the same for my problem. My probelm is that my users cannot register due to the fact that my visual verification picture does not show. So, after searching, I came to the conclusion that I must disable the use of it in ADMIN > REGISTRATION > SETTINGS > Disable the use of the visual verification on registration.  So, I go there and check the box and click save, however, when I click save the box becomes unchecked and will not take effect. I have tried it on all themes, including the default. I am using 1.1 RC3. Any help would be appreciated.
Title: Re: Registration problem
Post by: SlammedDime on August 01, 2007, 02:01:42 PM
URL to your site?

Do you have any mods installed?  If so, which?
Title: Re: Registration problem
Post by: ritzguy24 on August 01, 2007, 02:10:44 PM
http://www.mrbucket.org is the url and the only mods I have installed are tiny portal, smf links and smf gallery.
Title: Re: Registration problem
Post by: SlammedDime on August 01, 2007, 02:28:30 PM
I would recommend seeing if your theme has been updated by the author for 1.1.2 or 1.1.3 and upgrade to 1.1.3, then reinstall your mods.  (As always, test first, then backup, then go live).

If this is not an option, then we can procede, but I strongly recommend the upgrade.  There have been many fixes in the 1.1 line since RC3.
Title: Re: Registration problem
Post by: ritzguy24 on August 01, 2007, 02:40:57 PM
Speaking as someone whos fairly new to SMF, got a link on how to upgrade?
Title: Re: Registration problem
Post by: SlammedDime on August 01, 2007, 02:46:24 PM
Upgrade SMF (http://docs.simplemachines.org/index.php?board=3.0;sort=subject)
Title: Re: Registration problem
Post by: ritzguy24 on August 01, 2007, 03:06:48 PM
From what I understand, my theme hasn't been or won't be updated again. At least I could'nt find it. So what would I have to look for if I did'nt want to upgrade from 1.1 RC3.
Title: Re: Registration problem
Post by: SlammedDime on August 01, 2007, 03:35:31 PM
You said that after you save the settings for the verification, they don't change.  Does the same thing happen with any other settings you try and change?

Clear your forum error log, then try and change the settings.  Report any errors that show up.
Title: Re: Registration problem
Post by: ritzguy24 on August 01, 2007, 04:00:28 PM
No errors show up in the forum error log at all. I click the check box to disable verification and then save, but the check goes away and it does not take effect. Could the permissions be wrong on a certain file?
Title: Re: Registration problem
Post by: Løque on August 01, 2007, 04:00:47 PM
So do I have this problem and not resolve it... for 5 days!
Title: Re: Registration problem
Post by: SlammedDime on August 01, 2007, 04:04:28 PM
Quote from: Matt @ ARTcom on August 01, 2007, 03:35:31 PMDoes the same thing happen with any other settings you try and change?

I almost wonder if database settings for visual verification is missing, and thus not being updated.  Any chance you would be willing to create a test account on your forum for me and give it admin access so I can take a look at what is going on?  You can PM me info, rather than put it here in this thread, of course.

Løque - Hijacking someone else's thread isn't going to get you far.  If you're having problems with the forum located in your signature, then you are in a different ball game and should create your own topic.
Title: Re: Registration problem
Post by: ritzguy24 on August 01, 2007, 04:06:03 PM
Also, I can chnage other settings and they take effect. JUst not when I check the box to disable verification.
Title: Re: Registration problem
Post by: ritzguy24 on August 01, 2007, 04:23:54 PM
You have a pm, sent login and pass info  with admin rights so you could check it out.
Title: Re: Registration problem
Post by: ritzguy24 on August 01, 2007, 04:24:59 PM
ALl I have to do is get that disabled and useres will have no problem registering. I have no other issues with the software whatsoever.
Title: Re: Registration problem
Post by: SlammedDime on August 01, 2007, 05:11:33 PM
I'm stuck as to what to do.  I've asked some other team members for help regarding this.  My apologies. :(  I did, however find a 'light' version of your template on tiny portals theme site that works with 1.1.3, so that may be an avenue as well.
Title: Re: Registration problem
Post by: SleePy on August 01, 2007, 05:22:30 PM
Until you upgrade to 1.1.3 it is hard to say the cause as it may have been fixed since 1.1 RC3

Not to worry though :D
There is a topic on how to upgrade a theme from 1.1 RC3 to 1.1 Final.
Then just follow the package manage update files to get it to 1.1.3
Template Changes Between 1.1 RC3 And 1.1 Final (http://www.simplemachines.org/community/index.php?topic=129250.0)
Title: Re: Registration problem
Post by: ritzguy24 on August 01, 2007, 06:26:56 PM
Is there anyway to disable the visual verification in the code. I tried to update my theme to 1.1 final, I followed it flawlessly but I still got an error. All I want to do is disbale that one part permanantly.
Title: Re: Registration problem
Post by: ritzguy24 on August 01, 2007, 09:07:56 PM
What  I want to know is, is what file I can manully edit to disable the verification code?
Title: Re: Registration problem
Post by: SleePy on August 12, 2007, 01:43:46 PM
Run This query In phpMyAdmin (What is phpMyAdmin? (http://www.simplemachines.org/community/index.php?topic=21919.0))
REPLACE INTO smf_settings VALUES ('disable_visual_verification', 1);