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Archived Boards and Threads... => Archived Boards => Install and Upgrade Help => Topic started by: trihokie on August 12, 2007, 04:14:44 PM

Title: time to panic
Post by: trihokie on August 12, 2007, 04:14:44 PM
I just uploaded all of the files to my server using my FTP program.  I ran the install.php and then tried to log on to my server using my FTP program, to delete the install program.  I get a "530 login failure" message.  Also, I cannot login to my forum as an administrator.  I am in double trouble--can't access my server and can't login as administrator. 
Any advice would be appreciated?
Barry
Title: Re: time to panic
Post by: babjusi on August 12, 2007, 04:19:49 PM
No need to panic at all. Can you provide us a screen shot or a link to your forum?
Title: Re: time to panic
Post by: trihokie on August 12, 2007, 04:27:00 PM
I hesitated to do this since I still have the install.php on my server.  I hope you are not a "bad guy":
http://www.spacecoastrunners.org/forum/
Barry
Title: Re: time to panic
Post by: ioszilla on August 12, 2007, 04:27:46 PM
http://www.smartftp.com/support/kb/530-logon-failure-f51.html
Title: Re: time to panic
Post by: babjusi on August 12, 2007, 04:30:36 PM
Quote from: trihokie on August 12, 2007, 04:27:00 PM
I hesitated to do this since I still have the install.php on my server.  I hope you are not a "bad guy":
http://www.spacecoastrunners.org/forum/
Barry

Your forum loads fine to me. You can remove the link again. Did you try to install smf via webinstall?
Title: Re: time to panic
Post by: trihokie on August 12, 2007, 04:41:39 PM
Thanks for the 530 login failure info.  I am currently bouncing between this forum and my email program.  I am pursuing the 530 login issue with my server's help desk via email.  Is there any reason that I cannot log in as my forum administrator?
Barry
Title: Re: time to panic
Post by: ioszilla on August 12, 2007, 04:43:20 PM
CAPS LOCK on?
Title: Re: time to panic
Post by: babjusi on August 12, 2007, 04:45:15 PM
Try to delete the cookies and the temporary internet files and see if that does the trick
Title: Re: time to panic
Post by: shadow82x on August 12, 2007, 04:45:46 PM
Quote from: trihokie on August 12, 2007, 04:41:39 PM
Thanks for the 530 login failure info.  I am currently bouncing between this forum and my email program.  I am pursuing the 530 login issue with my server's help desk via email.  Is there any reason that I cannot log in as my forum administrator?
Barry
Whats the exact thing that happens when you login? White screen? Wrong password?
Title: Re: time to panic
Post by: trihokie on August 12, 2007, 04:56:06 PM
"Whats the exact thing that happens when you login? White screen? Wrong password?"

On the screen that asks for my password, I type in my password and press "login".  The page then just reloads and the same password request screen is there.  The lower left corner of my browser shows "done".
Title: Re: time to panic
Post by: trihokie on August 12, 2007, 05:01:43 PM
I tried logging in on another computer and got the white screen.
Title: Re: time to panic
Post by: babjusi on August 12, 2007, 05:07:12 PM
Quote from: trihokie on August 12, 2007, 05:01:43 PM
I tried logging in on another computer and got the white screen.

Seen the fact that it is a very newly installed forum, why don''t you re-install it again from the begining
Title: Re: time to panic
Post by: trihokie on August 12, 2007, 05:16:35 PM
I tried running the install again using the same values as before and here is what I get:

Some of the queries were not executed properly. This could be caused by an unsupported (development or old) version of MySQL.

Technical information about the queries:
Line #21: Table 'scr_attachments' already exists
Line #39: Table 'scr_ban_groups' already exists
Line #62: Table 'scr_ban_items' already exists
Line #74: Table 'scr_board_permissions' already exists
Line #150: Duplicate entry '-1-0-poll_view' for key 1
Line #179: Table 'scr_boards' already exists
Line #187: Duplicate entry '1' for key 1
Line #206: Table 'scr_calendar' already exists
Line #218: Table 'scr_calendar_holidays' already exists
Line #408: Table 'scr_categories' already exists
Line #415: Duplicate entry '1' for key 1
Line #426: Table 'scr_collapsed_categories' already exists
Line #442: Table 'scr_log_actions' already exists
Line #458: Table 'scr_log_activity' already exists
Line #472: Table 'scr_log_banned' already exists
Line #483: Table 'scr_log_boards' already exists
Line #501: Table 'scr_log_errors' already exists
Line #511: Table 'scr_log_floodcontrol' already exists
Line #524: Table 'scr_log_karma' already exists
Line #535: Table 'scr_log_mark_read' already exists
Line #547: Table 'scr_log_notify' already exists
Line #562: Table 'scr_log_online' already exists
Line #573: Table 'scr_log_polls' already exists
Line #583: Table 'scr_log_search_messages' already exists
Line #596: Table 'scr_log_search_results' already exists
Line #607: Table 'scr_log_search_subjects' already exists
Line #617: Table 'scr_log_search_topics' already exists
Line #629: Table 'scr_log_topics' already exists
Line #644: Table 'scr_membergroups' already exists
Line #659: Duplicate entry '1' for key 1
Line #728: Table 'scr_members' already exists
Line #742: Table 'scr_message_icons' already exists
Line #793: Table 'scr_messages' already exists
Line #801: Duplicate entry '1' for key 1

Line #812: Table 'scr_moderators' already exists[/font][/font]
Line #823: Table 'scr_package_servers' already exists
Line #843: Table 'scr_permissions' already exists
Line #889: Duplicate entry '-1-search_posts' for key 1
Line #907: Table 'scr_personal_messages' already exists
Line #922: Table 'scr_pm_recipients' already exists
Line #939: Table 'scr_polls' already exists
Line #951: Table 'scr_poll_choices' already exists
Line #961: Table 'scr_settings' already exists
Line #1124: Duplicate entry 'smfVersion' for key 1
Line #1136: Table 'scr_sessions' already exists
Line #1151: Table 'scr_smileys' already exists
Line #1191: Table 'scr_themes' already exists
Line #1230: Duplicate entry '1-0-name' for key 1
Line #1255: Table 'scr_topics' already exists
Line #1263: Duplicate entry '1' for key 1
Title: Re: time to panic
Post by: babjusi on August 12, 2007, 05:20:22 PM
Delete the database you have now and create a new one. Delete the smf files as well and install a fresh copy.
Title: Re: time to panic
Post by: trihokie on August 12, 2007, 05:31:52 PM
"Delete the database you have now and create a new one. Delete the smf files as well and install a fresh copy."

That takes me back to my ongoing second problem--I cannot log onto my web server since running the install.php   

Since I cannot logon to my server I cannot delete the old files.  I can't do anything with my website and I can't do anything with my forum.
Title: Re: time to panic
Post by: babjusi on August 12, 2007, 05:34:19 PM
Quote from: trihokie on August 12, 2007, 05:31:52 PM
"Delete the database you have now and create a new one. Delete the smf files as well and install a fresh copy."

That takes me back to my ongoing second problem--I cannot log onto my web server since running the install.php   

Since I cannot logon to my server I cannot delete the old files.  I can't do anything with my website and I can't do anything with my forum.

By not being able to log in to your server, I assume that you mean you can not access your files through the ftp client, right? Can you log in to the CP of your host?
Title: Re: time to panic
Post by: trihokie on August 12, 2007, 05:38:41 PM
"By not being able to log in to your server, I assume that you mean you can not access your files through the ftp client, right? Can you log in to the CP of your host?"

That is correct.  In between checking this forum and emails from my server's help desk, I downloaded a copy of Putty and tried to access my web server using that tool.  I still cannot access my server.  Since I have never used Putty before, I don't know if I am having trouble with the program or the same old login problems. 

I am going bald pulling my hair out...
Title: Re: time to panic
Post by: babjusi on August 12, 2007, 05:44:30 PM
I am not sure I understood you. What do you mean by ''Putty''? 
Can you access the control panel of your host? If you can, you can manage the files in your server space through the ''File Manager''.

You can set another ftp account as well from the CP.
Title: Re: time to panic
Post by: trihokie on August 12, 2007, 05:54:20 PM
"What do you mean by "Putty".
Putty (http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html) was recommended by my server to do, probably, what you are saying.  I am still having login issues with that program.  Is there anyway the install.php corrupted my passwords?  I can't even access my account at my server to check my account info and web stats.
Thanks for your patience,
Barry
Title: Re: time to panic
Post by: babjusi on August 12, 2007, 05:58:39 PM
I don''t see how running the install.php file would change your passwords or corrupt them. Anyway, my advise to you would be to contact your host and tell them about your problem.
Title: Re: time to panic
Post by: trihokie on August 12, 2007, 06:13:28 PM
I am corresponding with my web host.  It just seems coincidental that my world fell apart after running the install.php program.  Also, it asked for all of the passwords that don't work now.  I'm still working on it, and thanks for all of your help and patience.
Barry
Title: Re: time to panic
Post by: babjusi on August 12, 2007, 06:16:24 PM
You are welcome. I hope the problem will be resolved to your satisfaction a.s.a.p.