Hello I tryed to upload a radio housting file and my package screen went white I made a backup copy though how do I fix this problem ? thanks
How do I ask support questions the smart way? (http://docs.simplemachines.org/index.php?topic=494.0)
Did you upload the radio hosting file into your packages and attempted to install it? You have to make sure that radio hosting file is for SMF, if not, you will have to create a separate directory such as website.com/radio.
Quote from: Kill Em All on September 15, 2009, 09:26:41 PM
How do I ask support questions the smart way? (http://docs.simplemachines.org/index.php?topic=494.0)
Did you upload the radio hosting file into your packages and attempted to install it? You have to make sure that radio hosting file is for SMF, if not, you will have to create a separate directory such as website.com/radio.
I dont think it was smf I did not think about that, I did upload it in my package but i dont think it installed my screen just went white
This is what i uploaded in my package menu http://download.cnet.com/Naiocast/3000-2170_4-205133.html?tag=mncol
Does any other part of your forum work, or just your packages screen?
Have you tried using the default theme? or possibly using a custom theme to make sure it isnt a theme problem?
not yet i will try that now
I went to Themes and Layout and set it back to defalt and its still the same, when i click on package its still white
My forum works, just the package menu dont work, when i click on package the screen go white
Is anything in your error log?
no it says Congratulations, no errors found! Thanks for checking.
Yes Undefined index: radio_admin
Unable to load the 'Radio.english-utf8' language file.
Using FTP, go to your attachments directory and try and delete the radio file.
How do I use FTP? / What is FTP? (http://docs.simplemachines.org/index.php?topic=480.0)
do you mean the Attachments and Avatars ? were do i find FTP on ly forum thanks
I'm downloading FileZilla now thanks
The attachments and Avatars should be two separate directories.
They are, which one do i click on if this is what i'm supost to do
Attachments.
sorry i'm new at this, how do i use fileailla to delete the file
ok i'm on the Attachment Settings now what do i do
Select your radio file, and press the delete button on your keyboard. Make sure it is just the radio file. :) Dont want to delete anything important.
I cannot delete because when I click on the Packages in the main, my screen goes white, so i am unable to delete the file
when i Go to the Forum in my admin menu and click on Attachments and Avatars when i Click on my Attachment Settings there is nothing to delete
this is what is in my Attachment Settings
Attachments mode: Disable attachments Enable all attachments Disable new attachments
--------------------------------------------------------------------------------
Check attachment's extension:
Allowed attachment extensions:
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Attachments directory:
Max attachment folder space: KB
Max attachment size per post: KB
Max size per attachment: KB
Max number of attachments per post:
--------------------------------------------------------------------------------
Display image attachments as pictures under post:
Resize images when showing under posts:
Maximum width of thumbnails:
Maximum height of thumbnails:
No, your suppose to be doing this in FTP.
ok sorry, not sure what i'm doing, how do I use this thing
am i to open a remote browser
were do i find my host and port number, is this my URL?
Run your FTP client, such as Filezilla. Enter your FTP login info. You have to as your host for details about that if you don't know it.
While typing this, I just realized how stupid I am, I was telling you the wrong path.
Go into your SMF directory, then click on your "PACKAGES" directory, NOT your attachments. Then select the radio package there. Then press delete.
My dearest apologizes about a few posts ago. :(
I clicked on my Package directory, but my screen goes white
No, you need to go to your Packages directory using your FTP client such as Filezilla.
How do I use FTP? / What is FTP? (http://docs.simplemachines.org/index.php?topic=480.0)
I'm on smartftp in the address i put in my IP its searching now
i changes it to my site its searching it now
is port 21 right?
i tyed in my website as a host I typed in my user name and password for my site defalt port is 21
is this correct
Yes. Please note, your username and password might be different from your normal login for your SMF login.
Edit: I'm going to bed now, if you require anymore assistance with this issue, I'm sure another person will come and help, if not, I will be back tomorrow night to check up on this topic.
for some reason its not taking my password, i tyed both of them for my site and my smf account
must of forgot my TDM password i sent for a new one thanks
i went to tdm and got a new password, i log out and loged back in again to make sure i have the right password
went back to smartFTP
my host is my website
my username for tmd is my email and i typed the same password i used to log in tmd
but it still will not accept it in smartFTP
Quote from: Elijah_101 on September 15, 2009, 11:09:25 PM
i went to tdm and got a new password, i log out and loged back in again to make sure i have the right password
went back to smartFTP
my host is my website
my username for tmd is my email and i typed the same password i used to log in tmd
but it still will not accept it in smartFTP
Try using FileZilla. Might need to talk to TMD support for more info.
I got it fixed by TMDHosting, they said the package was broken , they restoryed my site to a early day
I thank you for your help,
to every one else make sure the files you download is SMF compatible to advoid trouble
thanks again
Great, I'll mark this topic solved then. :)