Trying to install Stop Spammer 2.3.9 on an SMF 2.0.3 install but get an HTTP 500 error.
Changed all folders to 755 and files to 644 but still same error.
Anything else I should look at with a 500 error?
I don't have access to the log files, but requested them from the hosting service I use (OVH in France).
Appreciate any tips on how to this resolved.
Werner
BTW, have it installed some time ago on another domain (also on OVH) without any issues.
a 500 error is due to some configuration on your SERVER and has nothing to do with the mod itself... I'd suggest checking with your host
Quote from: Kindred on January 26, 2013, 10:48:42 AM
a 500 error is due to some configuration on your SERVER and has nothing to do with the mod itself... I'd suggest checking with your host
Not entirely true.
A 500 can be produced, yes, by misconfiguration. It can also be caused by a PHP fatal error, e.g. misplaced code.
yes, Arantor, you are correct... However, since this mod has been installed hundred of times without such an error on everyone else's sites, it follows that there is some configuration difference on wernerb's site which is causing problems. :)
(I think....)
No, it doesn't follow that that's the case.
What follows is that it very likely ran into some other mod and fouled up due to misplaced syntax.
ah... yes... on consideration, you're right. :)
wernerb,
HOW are you trying to install it? are there errors in the automatic install process? Did you try to install manually?
Hi,
I am installing it using the package manager. I get "Test successful" on the right of everything, then I click proceed and after a little while (30 seconds?) I get the error. I assume/guess that the "Test successful" message means that it managed to patch/change the files.
As I mentioned before I have it installed on other domain/forum and hosting I use for that and the domain/forum is the same, i.e. it is installed using the "multi domain" service by OVH. Which to me excludes a PHP issue, no?
Werner
No, test successful just means that it found the expected code areas to edit.
If it errors during the application, that means there is something that is failing on your server during the application of the mod...
This other site that you applied the mod to.... Same host, server and domain?
Have you been able to install any other mods on the forum that is failing?
What multi-domain service?
You know... I am going to split this off from the stop spammer mod, since this seems less and less like a mod issue and more like some configuration issue.
No, Test successful means that it was able to find the code the mod wants to change.
When applied, it means the find/replace broke something, as suspected, meaning that unless you have the same mods all installed in the same order, it is very likely a PHP issue where the raw find/replace broke syntax.
Quote from: Kindred on January 26, 2013, 12:41:09 PM
No, test successful just means that it found the expected code areas to edit.
If it errors during the application, that means there is something that is failing on your server during the application of the mod...
This other site that you applied the mod to.... Same host, server and domain?
Have you been able to install any other mods on the forum that is failing?
What multi-domain service?
You know... I am going to split this off from the stop spammer mod, since this seems less and less like a mod issue and more like some configuration issue.
Multi domain service is an OVH thingy, i.e. domain 1 and 2 are on the same service just in different folders.
Yes, just before I installed Stop Spammer I installed httpBL without any problems.
Werner
Managed to install.
The default forum path (at the bottom of the mod install screen) was not correct, fixed that and then it installed correctly.