Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: JollyJingleJellybean on September 22, 2014, 12:55:28 PM

Title: Forum keeps crashing
Post by: JollyJingleJellybean on September 22, 2014, 12:55:28 PM
Hello,

We're having an issue with our forum at

prsten.us

It has been going down and another admin tweeted about it to SMF, they said they will look into it. We have the forum back up but not the boards. Now we get:

Table './prsten5_forum/48094_smf_log_topics' is marked as crashed and last (automatic?) repair failed
File: /home/prsten5/public_html/Sources/Display.php
Line: 203


We're kind of stuck as what to do next. I apologize if this is not the correct place to post this.

Thanks!
Title: Re: Forum keeps crashing
Post by: Arantor on September 22, 2014, 12:56:32 PM
Unfortunately there's nothing we can actually do about it.

We don't run that forum or own it or look after it. Your forum's administrator will need to be involved - and we can certainly tell them what needs to be done, but we unfortunately can't do it for them.
Title: Re: Forum keeps crashing
Post by: JollyJingleJellybean on September 22, 2014, 01:01:51 PM
I am one of the admins.

So how should I proceed from there?
Title: Re: Forum keeps crashing
Post by: Arantor on September 22, 2014, 01:05:21 PM
I'm sorry, it just seemed from what you were saying that you weren't.

Do you have access to the hosting control panel?
Title: Re: Forum keeps crashing
Post by: JollyJingleJellybean on September 22, 2014, 01:13:15 PM
No problem! I am also just as confused, I should have mentioned it before.

I do believe I have access to the control panel.
Title: Re: Forum keeps crashing
Post by: Arantor on September 22, 2014, 01:14:08 PM
If you go into the control panel, do you have an option for 'databases' or a thing called phpMyAdmin?
Title: Re: Forum keeps crashing
Post by: JollyJingleJellybean on September 22, 2014, 01:20:13 PM
Let me go look. Let me also preface this and say I have no idea what I am doing so you'll have to be patient with me. :) We have an admin who usually handles this but she is not available and so you have me who is computer illiterate.

I do have all admin powers though so I should be able to get in.
Title: Re: Forum keeps crashing
Post by: Arantor on September 22, 2014, 01:21:15 PM
Everyone has to start somewhere :)

Let me know when you've got into the control panel - it's not part of the forum itself.
Title: Re: Forum keeps crashing
Post by: JollyJingleJellybean on September 22, 2014, 01:28:20 PM
I am in the Admin. Center. Am I anywhere warm? LOL Or completely lost?
Title: Re: Forum keeps crashing
Post by: Arantor on September 22, 2014, 01:30:29 PM
No, it's not the forum admin panel at all. The option you need is not in the forum admin centre.

I mean the hosting configuration itself...
Title: Re: Forum keeps crashing
Post by: JollyJingleJellybean on September 22, 2014, 01:33:37 PM
Oh I see! Shoot, I will have to see if I can get the other admin in on this because yes, I do have access to that, but no I don't know how to access that LOL.
Title: Re: Forum keeps crashing
Post by: Arantor on September 22, 2014, 03:12:55 PM
That's kind of what I thought, I'm afraid.

Just nudge in here once that's sorted and we'll see what we can do.