Simple Machines Community Forum

SMF Support => Server Performance and Configuration => Topic started by: justuk on December 18, 2021, 12:00:59 PM

Title: Server issues
Post by: justuk on December 18, 2021, 12:00:59 PM
I've had several server problems..says site cannot connect to server, No issue my end either with my hosting provider or their servers. Has anyone else had any problems?
Title: Re: Server issues
Post by: Aleksi "Lex" Kilpinen on December 18, 2021, 12:04:31 PM
What exactly says what?
If you are talking about database connection errors, those usually indicate issues on the hosting side (even if they wouldn't admit it). If something else, please describe in more detail.
Title: Re: Server issues
Post by: justuk on December 18, 2021, 12:08:04 PM
Apologies...perhaps I wasn't clear enough....trying to connect to my site and sometimes I get a blank page telling me it cant connect to the server, I can assure you there is no issue with my hosting provider. Just wondered if anyone else had the same problem sometimes?
Title: Re: Server issues
Post by: Aleksi "Lex" Kilpinen on December 18, 2021, 12:13:35 PM
Ah, that could just be an issue with routing somewhere between you and the site - these things sometimes happen. Should usually be temporary though, and shouldn't happen often.
Title: Re: Server issues
Post by: justuk on December 30, 2021, 06:53:52 AM
Still doing it..regularly. Been there this morning..just tried to log in again..cant...says cant connect to the server...
Title: Re: Server issues
Post by: Aleksi "Lex" Kilpinen on December 30, 2021, 07:00:34 AM
It does look like a network issue somewhere along the way, your host would probably be best situated to try and get to the bottom of it. Just tried, and your forum index took a good 5-6 seconds to come up but the footer says Page created in 0.08 seconds with 15 queries (which is good).
Title: Re: Server issues
Post by: justuk on December 31, 2021, 05:01:18 AM
Happened again...It's so annoying,,in the middle of posting and boom...off we go.  >:(
Title: Re: Server issues
Post by: justuk on December 31, 2021, 08:33:45 AM
And again!! This is happening so much...why? any ideas? doing my head in..users will give up trying to post or join...including the ones coming over from my Jcink forum.. :(
Title: Re: Server issues
Post by: Aleksi "Lex" Kilpinen on December 31, 2021, 08:49:51 AM
Like I said, your host would probably be in the best position to investigate this.
It is either a network issue, or a server issue.
Title: Re: Server issues
Post by: justuk on December 31, 2021, 12:17:41 PM
Yes he is. I did a tracer route...happened again,,cant log in. I'm losing the will to live... Is it me? gahhhhh  >:(  >:(  >:(
Title: Re: Server issues
Post by: Sir Osis of Liver on December 31, 2021, 12:21:40 PM
Working fine for me.  All links work, fast page loads.
Title: Re: Server issues
Post by: justuk on December 31, 2021, 12:46:17 PM
Thats great to hear..thanks..My hosting support think the issue is with my isp..they said the tracer route was fine..ok..if its me..what to do? Is it because I used my ipad? Should I use my laptop instead? I use either safari or google chrome....getting seriously upset here...bet its something really simple too.. >:(

btw..love your avatar. 😂😂
Title: Re: Server issues
Post by: Sir Osis of Liver on December 31, 2021, 09:12:03 PM
Just checked again, still running normally.  If problem is your isp, wouldn't matter which device or browser you use, result would be the same.  Have you tried accessing forum with a phone?
Title: Re: Server issues
Post by: justuk on January 01, 2022, 05:12:02 AM
Seems to be resolved!! my awesome hosting provider(see below) looked at my tracer route and identified the problem. God knows what it was...but it's FIXED!! yayyy. Apologies for my constant whinging..😂😂😂

I get so annoyed when things dont work how they should,,you know how it is..😂😆

Happy new year everyone!
Title: Re: Server issues
Post by: Aleksi "Lex" Kilpinen on January 01, 2022, 05:39:27 AM
Good to hear! :)