Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: Extreme360 on March 25, 2008, 08:15:29 PM

Title: Forgot Password Stops working..
Post by: Extreme360 on March 25, 2008, 08:15:29 PM
The forgot password feature is not working. I tried a email account on the domain and a windows live email address as the board email and the emails are not getting sent. Is this a problem with the host or SMF? If smf how could I fix it?
Title: Re: Forgot Password Stops working..
Post by: rsw686 on March 25, 2008, 08:31:15 PM
I just tested this out on my forum and I didn't receive an email either. Another issue is that it states "Username/Email:" However if you specify a username it says "There are no usernames associated with that email.".

So the wording and the fact that it doesn't send out the reminder needs to be address. I checked the error log and none were reported. I'll have to look through the code later. Maybe this should be moved to the bug report board?
Title: Re: Forgot Password Stops working..
Post by: Extreme360 on March 25, 2008, 09:41:37 PM
Any support given would be nice.
Title: Re: Forgot Password Stops working..
Post by: cjexotic on March 26, 2008, 12:54:43 AM
It doesn't work here on the smf site either.

Forgot my password earlier today and clicked on the link for a new one entered my email address and it told me I'd get an email , the first time was about 14 hours ago so I don't think it's coming  :-\
Title: Re: Forgot Password Stops working..
Post by: heavyccasey on March 26, 2008, 03:30:24 PM
Well, now there's an email queue -- so you have to wait a bit. That might be the problem.
Title: Re: Forgot Password Stops working..
Post by: rsw686 on March 26, 2008, 04:28:29 PM
Quote from: heavyccasey on March 26, 2008, 03:30:24 PM
Well, now there's an email queue -- so you have to wait a bit. That might be the problem.

Sure but it doesn't work on my own SMF 2.0 site and the mail queue is empty.
Title: Re: Forgot Password Stops working..
Post by: Pratt on March 26, 2008, 08:00:02 PM
I would like to report the same issue on my Test Forum.
Mail queue is empty and no errors on the error-log.
Title: Re: Forgot Password Stops working..
Post by: Kirys on March 27, 2008, 03:06:49 AM
Same problem on my test forum
In my forum mail queue is disabled but no forgot password mail does arrive, instead other e-mails do arrive.
Cya
Title: Re: Forgot Password Stops working..
Post by: Daggers on March 27, 2008, 03:12:19 AM
Same with my test forum too :(
Title: Re: Forgot Password Stops working..
Post by: SleePy on April 10, 2008, 11:47:42 PM
This was a SMF 2.0 Bug

Bug #1780: Password reminder not working (http://dev.simplemachines.org/mantis/view.php?id=1780)

It has been fixed and the bug report contains a perfectly valid fix.