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Archived Boards and Threads... => Archived Boards => Install and Upgrade Help => Aiheen aloitti: superiorpower - maaliskuu 19, 2011, 07:36:34 IP

Otsikko: An Error Has Occurred! (1.1.11)
Kirjoitti: superiorpower - maaliskuu 19, 2011, 07:36:34 IP
I am currently running 1.1.11 and am trying to upgrade (install patches) via the Admin control panel in SMF.  I keep getting this message:

LainaaAn Error Has Occurred!
You cannot download or install new packages because the Packages directory or one of the files in it are not writable!

So, I did some searching on this forum and found the instructions to "chmod" the files and folders to make them writable.  When I attempt, using FileZilla, I get this message:

LainaaCommand:   SITE CHMOD 644 .htaccess
Response:   550 CHMOD 644 .htaccess: Operation not permitted

If I attempt to CHMOD a folder I get the "operation not permitted" message as well.

Am I doing it wrong?

A little background, I am using 1and1.com and direct installed SMF via their "click n build" tool.  When I visited that section of the C-Panel today, I see this message,

LainaaImportant note:

For security reasons, the following changes and modifications are not possible in Click-n-Build applications:

    * Installation of new templates, new plugins, new modules, new components, or new language packages.
    * Insertion of custom source code (e.g. HTML, CSS, JavaScript, or PHP) in preinstalled templates or other places in Click-n-Build applications.


Thank you for your understanding.

SMF is one of the programs in that section.  Any ideas?  I am at a loss.....
Otsikko: Re: An Error Has Occurred! (1.1.11)
Kirjoitti: redone - maaliskuu 19, 2011, 07:42:49 IP
I am not that familiar with how the 1and1 click to install works, I do know that Fantastico for example somestimes does not set the correct permissions sometimes.

Start with a manual install and see if that works, if all else fails open a support ticket as it appears your having issues chmodding files/folders.

~RedOne
Otsikko: Re: An Error Has Occurred! (1.1.11)
Kirjoitti: Illori - maaliskuu 20, 2011, 07:40:13 AP
have you tried adding a temp folder to your packages folder? i am assuming this folder is not there. you can always put in a support ticket with your host and ask them to check your file permissions and ownership if you are unsure how to do it yourself.
Otsikko: Re: An Error Has Occurred! (1.1.11)
Kirjoitti: superiorpower - maaliskuu 22, 2011, 02:22:31 IP
Ok, soooooooooooooooooooooooooooo.


I just spoke with 1and1 support for the umpteenth time and was able to squeeze out of them that I needed to separately install a new download of SMF in a new directory.  And loose everything in my old forum....   Another words, the "destination" can not be changed.
Otsikko: Re: An Error Has Occurred! (1.1.11)
Kirjoitti: kat - maaliskuu 22, 2011, 02:37:05 IP
1and1...

That's rubbish and they know it. :)

Anyway, you can't upgrade to v1.1.13 from 1.1.11 using Package manager.

You need to get this

http://download.simplemachines.org/index.php?thanks;filename=smf_1-1-13_upgrade.zip

and follow the ReadMe, in the archive.
Otsikko: Re: An Error Has Occurred! (1.1.11)
Kirjoitti: Illori - maaliskuu 22, 2011, 02:45:16 IP
well yes you can if you upgrade to 1.1.12 first then you can upgrade to 1.1.13 using the package manager
Otsikko: Re: An Error Has Occurred! (1.1.11)
Kirjoitti: kat - maaliskuu 22, 2011, 02:48:26 IP
Why fart around doing that, though?
Otsikko: Re: An Error Has Occurred! (1.1.11)
Kirjoitti: Illori - maaliskuu 22, 2011, 02:54:21 IP
because your way you may have to reinstall your mods... and most people dont want to do that.
Otsikko: Re: An Error Has Occurred! (1.1.11)
Kirjoitti: kat - maaliskuu 22, 2011, 03:19:20 IP
Ah... Yeah, there is that, I s'pose. :)