I have just installed SMF on a free account at Awardspace - its working ok but when click on FORUM PROFILE i get 403 error
can anyone help?
Try going to Admin>Packages>File Permissions and making sure it's set to "Standard".
A 403 usually means that a file's read-protected.
thanks for your reply
it says all the folders are 'writable' anyway? tried setting to standard but still the same (do i need to enter database username & password underneath?)
anyway theyre all green (writeable)
all other links work just fine
my host only has 1 database with 10Mb limit (free account) is this related?
"Writeable" doesn't mean "Readable". ;)
Yes, you'll need your password details.
entered my details (it goes through whether i enter the login or not...is this right?, should it throw up an error if the login isnt filled in?)
chose USE PREDEFINED PERMISSION PROFILE on STANDARD (KEY FILES WRITABLE)
yet the problem persists..... like i say its the ONLY one that doesnt work...
is it because I only have one database? Im totally new at all this 'hosting a forum' malarky although im quite good with this sort of thing in general
actually - it seems stupid to have 'forum profile' where it is.. as its in the list when viewing your forum profile... to replicate this i click PROFILE and in column on left is:-
Forum Profile <- this is what throws 403, should it be there?
Look and Layout
Yes, it should be there, and SMF only uses 1 database, so those are not the cause. I can't answer for sure what the real issue is though. I tend to agree with K@ that there may still be a file permission issue somewhere. Do you have FTP access to your account? Perhaps you can use an ftp client to view the files and permissions and possibly change them that way. If not, your host may have to set the permissions for you. Many free hosts limit your ability to set file permissions.
you would have thought if that were the case then a lot of stuff on the forum would not work? every link ive tried on the forum works except this one.
I do have access to the server via filezilla,
ive just checked permission on filezilla and all folders and files have read access across the board (owner, public and group)
could there be a file missing?
Possibly. You can extract the install archive and then upload it in it's entirety (excluding install.php of course). That will ensure that all the proper files are in the proper directories. Then after uploading, you may still need to verify the permissions.
If you have installed any modifications, you may want to uninstall them before the file upload, then reinstall them afterwards.
thanks, i may try that - first I think I will message the hosts to see if they know what it could be, is there any direct support for SMF?
Direct support? Are you referring to giving out host admin credentials and a forum admin password for someone to take a look themselves? Yes, but be very careful who you give that info to, and never post it in the open boards. If so, use the PM system if they request the info.
Take a look here first. http://www.simplemachines.org/community/index.php?topic=228940.0
actually i didnt mean that but thanks for suggesting it :)
How would i go about sorting that out? - ive PM'd support at Awardspace (even though it has nothing to do with them, they may be able to help)
'course, it may not be your site.
At a pure hunch, I'm wondering if it's your browser.
Can you try a different one, to see what happens?
nope, happens in all browsers (IE9 shows its own page rather than the hosts)
this is the link that makes it happen
ive had other users replicate the problem
as a guest that page loads just fine
yeah, doesnt for members tho...
anything in your error log?
nothing in logs related to this
and I have EzPortal installed but it was doing it before I installed that package
the free account I use on Awardspace has heavy word filtering due to abuse in the past, the page contains the word "MSN" and is blocked which throws up the 403... I have to remove the word or upgrade the account.
is it possible to remove the word?
at least we found out what it was :)
thanks for your help guys , you have been excellent 8)
i would suggest you move to a host that does not block based on words used on pages, you will face issues in the future with this.
yeah I thought so, thing is Iam going to upgrade my account (which removes the word block) as its slow on free account, this is only on their 'FREE' hosting
do you know of any good 'FREE' hosts that are 100% advert free and dont slow down much if at all? (and have no word blocking lol)
no free host is going to give you good performance and everything you want, remember you get what you pay for.
take a look at http://www.simplemachines.org/community/index.php?topic=117303.0 too
******... If they block something as innocuous as "MSN", you could run into some serious hassles.
"Free" is always gonna have ads.
Oddly enough, the reviews of their free service are quite good. Yet, their paid service gets some serious slating.
my thoughts exactly about the 'MSN' thing
and I was concerned that if i PAID for services that the 'speed' would be just the same, however they have been brilliant so far with 1-2-1 help and theyre GUI is easy to use
the only thing is the speed and word blocking on the free service - the speed is normal 50% of time and sluggish the other 50% on the free service, however theyre site states that free and the cheaper paid packages are all on shared hosting and only the more expensive packages are on semi-shared, this started to make me think I would pay and then the speed would be the same.
it is 100% advert free on the free service, this is how I found them (using 'free hosting' review websites)
that sounds like a traditional overseller, they start you off on the lowest package, you start to see performance issues, they say you are using up too many resources and need a higher end server or vps/dedicated server when you dont you just need a decent shared host that does not oversell.
I was under the impression that http://www.awardspace.com/ were a decent hosting company?
mind I did think the whole thing was too good to be true.. for free (250Mb web space, 5Gb traffic, 100% advert free and live chat support) but its worked so far..(even though it has its niggly issues like speed and word blocking but that can be expected for free)
who do you recommend?
for paid hosting anyone in the hosting board here is fine, for free hosting i would not recommend anyone
thanks , I will look in the hosting board :)