Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: Zelix on July 20, 2013, 06:33:27 AM

Title: SMF Forum 2.0.4 - Package Manager - Help
Post by: Zelix on July 20, 2013, 06:33:27 AM
Everything works fine on my forum, i just got one problem, if i click Package Manager Icon to download mods, i get white screen.

How to fix this?

White Screen:



(https://www.simplemachines.org/community/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FUaZ0ELL.png&hash=a2938c6af4c6d76e983991958c1561232422da24)
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Irisado on July 20, 2013, 06:43:52 AM
Please click on the first link in my signature.  It tells you how to solve this problem.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Zelix on July 20, 2013, 06:48:10 AM
Quote from: Irisado on July 20, 2013, 06:43:52 AM
Please click on the first link in my signature.  It tells you how to solve this problem.
Omg I don't understand english :(

Can you tell me what should i do, i can't read all that, i just need the fix codes or something, can you replace them here, tell me the codes ?
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Illori on July 20, 2013, 06:51:20 AM
the issue is that you are using a free/cheap host, unless you pay for a good host there is nothing that can be done to fix your problem.

there is no code change that will solve your problem.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Chalky on July 20, 2013, 06:56:39 AM
Simply:

free host, eg. 000webhost => white screen problem  :'(

good paid host => problem solved  8)
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Irisado on July 20, 2013, 07:01:33 AM
Quote from: Zelix on July 20, 2013, 06:48:10 AM
Omg I don't understand english :(

Can you tell me what should i do, i can't read all that, i just need the fix codes or something, can you replace them here, tell me the codes ?

You don't need to read the whole thread, only the first couple of posts by Kindred.  The wiki article is more concise, since it comprises just those posts, so it may be easier for you:

http://wiki.simplemachines.org/smf/What_the_white_screen_of_death_means_when_accessing_admin_or_package_installs (http://wiki.simplemachines.org/smf/What_the_white_screen_of_death_means_when_accessing_admin_or_package_installs)

Once you've read that, you can ask if there is specific English phrasing which you don't understand, however, Illori and Chalkcat have given you the summarised solution above.  The problem is your hosting, not SMF's software.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Zelix on July 20, 2013, 07:03:07 AM
Guys my forums is free, and i am not going to pay, my forums is works, but i just got 1 problem, need to fix it!
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Irisado on July 20, 2013, 07:07:07 AM
There is no other solution to those which are presented in the wiki article I linked you to.

I repeat, the problem you are experiencing is not a problem with SMF, so there's nothing we can do to help you.  You need to change your host.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Burke ♞ Knight on July 20, 2013, 07:07:59 AM
What web host are you using?

That will help us to make a list of web hosts that have this issue.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Illori on July 20, 2013, 07:09:49 AM
making a list does not help as there are too many free hosts out there and i bet 98% of them have this issue. if people pay for a non-oversold host they will not have the issue and have a better running forum.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Irisado on July 20, 2013, 07:11:12 AM
Quote from: BurkeKnight on July 20, 2013, 07:07:59 AM
What web host are you using?

He's using 000webhost, but as Illori says, I don't think that adding free hosts to the list you want to compile is that useful for the reasons given.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Chalky on July 20, 2013, 07:12:44 AM
Zelix, you want free host, you've got free host.  Now you understand why free hosts are free.

Quote from: ChalkCat on July 20, 2013, 06:56:39 AM
free host, eg. 000webhost => white screen problem  :'(

good paid host => problem solved  8)
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Illori on July 20, 2013, 07:13:18 AM
since this issue cant really be solved on our end i am marking this thread solved.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Burke ♞ Knight on July 20, 2013, 07:26:55 AM
Quote from: Irisado on July 20, 2013, 07:11:12 AM
Quote from: BurkeKnight on July 20, 2013, 07:07:59 AM
What web host are you using?

He's using 000webhost, but as Illori says, I don't think that adding free hosts to the list you want to compile is that useful for the reasons given.

1. The OP did not state what web host. The one mentioned was an example, by ChalkCat.
2. A list is a good idea, so it can be added to the wiki, so those people that see the wiki will know if their host is one of the ones this issue affects. Also, it will help other newbies stay away from those particular hosts.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Illori on July 20, 2013, 07:29:38 AM
it will not help people stay away, most have decided on their host before even installing their forum. people will always pick the cheapest options. a list will not make them think twice or not use a host. they will think the list is bias and not use it.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Irisado on July 20, 2013, 07:31:18 AM
You've not seen his other thread I take it ;)?

http://www.simplemachines.org/community/index.php?topic=507940.msg3578835#msg3578835 (http://www.simplemachines.org/community/index.php?topic=507940.msg3578835#msg3578835)

As you can see he mentions his host there.

I agree with Illori's point above, but if you want to write a wiki page on this, then you're welcome to do so.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Burke ♞ Knight on July 20, 2013, 07:34:50 AM
Not so much a separate page, just a list on the current page.
At the bottom, a small list of web hosts that have been reported.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Illori on July 20, 2013, 08:08:04 AM
and if anything about those hosts change we would not know, so it could be outdated, and then useless to keep a list of.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Zelix on July 20, 2013, 08:18:31 AM
Ok fixed, i got another problem, i can't open the link ??


This webpage is not available


WTF....
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: NanoSector on July 20, 2013, 09:36:54 AM
Read what it says.
Title: Re: SMF Forum 2.0.4 - Package Manager - Help
Post by: Kindred on July 20, 2013, 12:52:56 PM
on the white screen issue... yet again proving that Zelix is not actually even reading anything we post
(originally posted as the first response in his other thread..........)
Quote from: Kindred on July 18, 2013, 08:33:28 PM
...

Also... seeing who your host is, when you start getting the white screen of death - read the wiki/FAQ before you come complaining to us.