Text only | Text with Images

Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: pianista on July 23, 2013, 12:33:32 PM

Title: Problem installing on admin account step
Post by: pianista on July 23, 2013, 12:33:32 PM
Hi!

I'm getting this error on the step 6 of the installation:

Critical Error!
Cannot connect to the database server with the supplied data.

If you are not sure about what to type in, please contact your host.

I've tried with the user database password and also with the root mysql password, but I can't get to the next step.

Any idea?

Thanks!
Title: Re: Problem installing on admin account step
Post by: pianista on July 23, 2013, 12:50:12 PM
Finally I will follow this instructions to made it manually....

http://wiki.simplemachines.org/smf/Administration_-_I_accidentally_lost_my_admin_account!_What_can_I_do
Title: Re: Problem installing on admin account step
Post by: Chalky on July 23, 2013, 02:11:50 PM
It sounds as though it may actually be your server name that is incorrect.  Contrary to what it says on the instructions it usually isn't "localhost".  If you can't find the correct value in your hosting account or cPanel you should contact your host and ask them  :)
Text only | Text with Images