Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: Tijmen on January 12, 2017, 05:08:07 PM

Title: Can't remove/modify membergroups
Post by: Tijmen on January 12, 2017, 05:08:07 PM
Hi everybody,

I seem to have a problem. I intend to remove some membergroups and replace them with some new ones, as they appear to be 'broken'. It is not possible to modify the settings; when a modification is saved, and then I return to the list of membergroups and click 'modify' on the same member group, nothing has changed. The same goes for removing. When I click on remove, I return to the list and the membergroup is still there.

We have SMF version 2.0.11, is this a bug? If so, how can this be fixed?
(My English is not the best and I don't have the biggest knowledge if it concerns stuff like this)!

Thanks in advance!
Title: Re: Can't remove/modify membergroups
Post by: Arantor on January 12, 2017, 05:08:54 PM
Which one(s) are you trying to change and what settings?
Title: Re: Can't remove/modify membergroups
Post by: Tijmen on January 12, 2017, 05:21:53 PM
We basically want to remove some of them, but we tried to change them to see if that did work. The settings (and membergroups themselves) are frozen. Nothing happens when changes are applies, even removing them doesn't work.

These membergroups were created by our previous administrator. Or is that not what you're asking?

Thanks for the quick reply!
Title: Re: Can't remove/modify membergroups
Post by: Illori on January 12, 2017, 05:34:56 PM
what are the exact names of the groups? are they normal groups or are they post count groups? can you provide a screenshot showing the issue you are having with them?
Title: Re: Can't remove/modify membergroups
Post by: Tijmen on January 12, 2017, 05:40:48 PM
I will send a screenshot in a minute. More and more groups have the same issues.
Title: Re: Can't remove/modify membergroups
Post by: Tijmen on January 12, 2017, 05:44:09 PM
Here some screenshots.
Title: Re: Can't remove/modify membergroups
Post by: Tijmen on January 13, 2017, 05:34:17 AM
Anyone?
Title: Re: Can't remove/modify membergroups
Post by: Arantor on January 13, 2017, 05:40:18 AM
What mods are installed?
Title: Re: Can't remove/modify membergroups
Post by: Labello on January 13, 2017, 04:47:43 PM
(https://www.mupload.nl/img/4bt7z06qzhsel.jpg)
Title: Re: Can't remove/modify membergroups
Post by: Arantor on January 13, 2017, 05:19:21 PM
Try installing SMF 2.0.13 then see whether it still happens.
Title: Re: Can't remove/modify membergroups
Post by: Labello on January 13, 2017, 05:47:31 PM
It didn't work. :(
Title: Re: Can't remove/modify membergroups
Post by: Steve on January 13, 2017, 08:26:37 PM
What didn't work? Installing 2.0.13 upgrade or your original problem didn't change after upgrading?

Also, just for future reference, when asked for your mods list most of the team needs a typed out list as they are on phones and images cause problems. :)
Title: Re: Can't remove/modify membergroups
Post by: Sir Osis of Liver on January 13, 2017, 09:22:26 PM
Look in your database, in smf_membergroups.  Check all the group_name.  Is there any html or css code in the names?
Title: Re: Can't remove/modify membergroups
Post by: Tijmen on January 14, 2017, 06:06:34 AM
We did update to 2.0.13, but unfortunately the problem is not solved yet.

And I cannot seem to find a database anywhere.
Title: Re: Can't remove/modify membergroups
Post by: Labello on January 14, 2017, 03:07:11 PM
There are no html or css codes in the group_names..
Title: Re: Can't remove/modify membergroups
Post by: Sir Osis of Liver on January 14, 2017, 03:57:09 PM
What was the last change you made before the problem showed up?
Title: Re: Can't remove/modify membergroups
Post by: Labello on January 14, 2017, 04:03:19 PM
I don't remember.. I deleted the 'broken' member groups from the database. Now I can create new member groups. I still don't know what went wrong, but the problem has been resolved (for now).