Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: devsch on April 19, 2017, 09:40:22 AM

Title: Sending an announcement from a post is not processing properly
Post by: devsch on April 19, 2017, 09:40:22 AM
Hi,

First time poster.  Regarding my forum.  In the past I have been able to create a post and announce the topic by clicking on the 'Attachments and other options' (which sends emails to members) *attachment one*.  Normally when I choose this option, I get a percentage of the processing until completed.  Recently, the window tries to load but never does and eventually a blank screen appears *attachment three*.  In my tests, using only admins as the recipients (6 of them) *attachment two*, they do get the announcement but I'm wondering if everyone does and why the appearance of the system freezing or not fully processing.  Your help is greatly appreciated.
Title: Re: Sending an announcement from a post is not processing properly
Post by: Illori on April 19, 2017, 09:44:14 AM
check your server error logs for any related.
Title: Re: Sending an announcement from a post is not processing properly
Post by: devsch on April 19, 2017, 10:06:08 AM
Thanks for the suggestion.  Are you referring to the Maintenance>logs section of my forum?  If so, there are no errors.
Title: Re: Sending an announcement from a post is not processing properly
Post by: Illori on April 19, 2017, 10:08:43 AM
no it is a file on the server, if you are not aware of where it is your host can help you find it.
Title: Re: Sending an announcement from a post is not processing properly
Post by: devsch on April 19, 2017, 10:14:05 AM
Thanks again, I'll look into it.  Really appreciate the guidance.