One of my competitor is writing negative reviews often
He is not a real customer.
He don't have any queries or complaints to resolve.
He is writing spoiler reviews from different fake accounts.
I have flagged those reviews as inappropriate and submitted to google. But no response.
Please advice how to handle it.
Which version of SMF are you using?
Do you have any mods installed?
What PHP version is running?
Do you have any browser integration operatives active?
Work on positive reviews have others leave good feedback to bury the others.