Do not laugh at me (I know you do anyway, especially Kindred :) hehe)
I am admin here of course, but when I try to send a mail to a specific user,
I get an error msg saying that this user can not receive personal messages.
What could possibly cause that?
Update:
as soon as I change the usergroup of that user, then it works.
something must be wrong with that usergroup, but what?
Update:
It appears that all users of ONE SPECIFIC -usergroup- cannot receive messages. How can I fix that?
Update:
Can send PMs to this group: is checked ON for this group. that cannot be it.
Please avoid posting three replies to your own topic in the space of five minutes and use the modify button instead in future. Posts merged - Iris.
Their inbox full?
Have you checked their individual permissions through Profile -> Profile Info -> Show Permissions?
i like to see screenshots about rare errors; do you have ?
Quote from: Aleksi "Lex" Kilpinen on October 14, 2018, 02:41:44 AM
Their inbox full?
Have you checked their individual permissions through Profile -> Profile Info -> Show Permissions?
Both false.
This happend with FRESHLY made accounts with that usergroup and I am sure I have permission, I am sysop...
Quote from: aegersz on October 15, 2018, 09:53:28 PM
i like to see screenshots about rare errors; do you have ?
I can sure give you a screenie, but what else than the error msg do you expect to see on it?
exactly this - and only if the member is member of usergroup 29, so it has to be some misconfig in THAT group.
User 'xxx' can not receive personal messages.
What mods do you have installed?
I doubt that it has anything to do with mods, it is a messup in the usergroup 29
Anyway, I am waiting for the 2.1 of SMF so I have not installed any mod since well 1 year.
The problem occured last week. So I copied the database over to an SMF WITHOUT MODS
and the problem persists, so I answer: none.
do all your member groups have a space before the number or just this one ?
Then I ask you again.
Quote from: Aleksi "Lex" Kilpinen on October 14, 2018, 02:41:44 AM
Have you checked their individual permissions through Profile -> Profile Info -> Show Permissions?
Do check that user's permissions, and see that they can access their profile and private messages.
It pretty much has to be a permission issue, if it is related to a specific membergroup, and it is not caused by a full inbox or mods.
there is no permission for being able to receive PM's, there is a way to limit how many PM's they can have in their inbox. most likely this is the issue the OP will need to check.
No, no, Alex is right! That is the right direction.
I then logged into myPHPadmin that showed:
Group 29 has only 2 (!) permissions set, all others were missing.
Added PM_send and PM_read, then that solved the issue it worked.
Strange.
Quote from: Illori on October 17, 2018, 11:23:17 AM
there is no permission for being able to receive PM's, there is a way to limit how many PM's they can have in their inbox. most likely this is the issue the OP will need to check.
Read and send are separate permissions, I am unsure if and how read actually affects - because I have not tried, but did not wish to rule that out.
strange, I don't recall that permission having existed. at least we got it resolved.
me neither because if you wanna send PM's then you're gonna wanna, and this is a wild guess :P, receive them also.
unless you're talking to the hand.
They are separate, because the read permission stops you from accessing PMs completely - no sending either then. But you can have read access, without the permission to send too.
oh, i see. smart software, isn't it ? 8)
thank you for that explanation !
Quote from: Aleksi "Lex" Kilpinen on October 17, 2018, 12:10:42 PM
They are separate, because the read permission stops you from accessing PMs completely - no sending either then. But you can have read access, without the permission to send too.
This is #true!
Alex, you prove again that you really know what you are talking about.
The error was that I mistakenly inherited that new usergroup from guests, who do not have PM_send and PM_read set to 1.
Both added to SQL, fixed.
Thanks Alex!
You are welcome :)
However, this begs the question... why the hell would you be manually modifying things in SQL when there is an interface for it in the admin that PROPERLY SETS ALL VALUES (whereas doing things directly in SQL frequently misses some of the joined tables)