Simple Machines Community Forum

SMF Support => SMF 2.1.x Support => Topic started by: beckzy on February 17, 2019, 07:51:33 AM

Title: SMTP not working? (SMF 2.1 RC1)
Post by: beckzy on February 17, 2019, 07:51:33 AM
SMTP was working fine for me using SMF 2.0.15, but since I've upgraded to 2.1 RC1 emails aren't being sent to users. Can anyone please help me with this?
Title: Re: SMTP not working? (SMF 2.1 RC1)
Post by: Illori on February 17, 2019, 10:35:24 AM
install https://custom.simplemachines.org/mods/index.php?mod=4208 and see if that helps.
Title: Re: SMTP not working? (SMF 2.1 RC1)
Post by: beckzy on February 17, 2019, 10:55:17 AM
Is that not the same as doing what this post tells me to?:

https://www.simplemachines.org/community/index.php?topic=564881.msg4006124#msg4006124

because I did that...

Edit: I undone what that post told me and installed the package instead, and emails are still not being sent :(
Title: Re: SMTP not working? (SMF 2.1 RC1)
Post by: Arantor on February 17, 2019, 11:25:07 AM
Mail isn't sent from the background task system. Go to the mail queue, see how much is in it and what the settings are to drain it out the queue.
Title: Re: SMTP not working? (SMF 2.1 RC1)
Post by: beckzy on February 17, 2019, 11:27:39 AM
I get this error in the error log:

"Ran into problems sending Mail. Error: 553 5.7.1 <email_address>: Sender address rejected: not owned by user private_email"

I replaced the email address and private email address with email_address and private_email.
Title: Re: SMTP not working? (SMF 2.1 RC1)
Post by: Arantor on February 17, 2019, 12:08:41 PM
Well, that seems pretty conclusive as an error...
Title: Re: SMTP not working? (SMF 2.1 RC1)
Post by: beckzy on February 17, 2019, 12:13:29 PM
Quote from: Arantor on February 17, 2019, 12:08:41 PM
Well, that seems pretty conclusive as an error...

How do I solve it? It only happened since i switched to SMF 2.1 RC1 a few days ago.
Title: Re: SMTP not working? (SMF 2.1 RC1)
Post by: Arantor on February 17, 2019, 01:05:47 PM
The issue seems to be that your email provider doesn't like you sending emails through the account you're trying to use, but you censored it so thoroughly there's no advice we can give you.
Title: Re: SMTP not working? (SMF 2.1 RC1)
Post by: vbgamer45 on February 17, 2019, 01:09:23 PM
Saw these two links which might help
https://serverfault.com/questions/870888/sender-address-rejected-not-owned-by-user


https://serverfault.com/questions/637726/sender-address-rejected-not-owned-by-user-in-postfix